Supplier Quality Warranty Engineer

Your future role

You'll lead the charge in operational problem-solving for quality issues related to externally purchased parts, making a significant impact on project reliability and cost management. Day-to-day, you’ll work closely with teams across the business (including Project Managers, Quality Safety Managers, and Engineering), manage supplier performance during the warranty period, and much more.

What we're looking for

• Serving as the interface between Alstom teams and external suppliers to resolve supplier quality issues during revenue services.
• Leading progress and monitoring the completion of containment, corrective actions, and solution implementation.
• Ensuring the Supplier Quality Portal is used effectively for warranty issues, including proper notifications to suppliers.
• Supporting projects to achieve K1 (safety-related quality issues), K2 (quality issues with high impact on customer operations), and K3 (reliability-impacting issues) problem-solving targets.
• Managing supplier performance during the warranty period with a dynamic escalation process (Yellow, Red in & out).
• Supporting procurement and contract managers to consolidate Cost of Non-Quality (CONQ) for claim recovery and back-charge processes.
• Reporting and escalating critical situations to the Supplier Quality Warranty Manager to ensure resolution.
• Validating root causes and ensuring solutions address identified issues effectively.
• Managing Return of Experience (REX) from warranty topics and sharing insights across projects.
• Supporting reliability growth activities during the warranty period.
• Traveling to suppliers and depots as needed to monitor and follow up on action plans.
• Ensuring a seamless handover with the Supplier Quality serial team before the start of the warranty period.

All about you

• Degree in Technical and/or Quality Engineering.
• Knowledge of problem-solving methods and quality analysis tools such as 8D and Ishikawa.
• Experience or understanding of engineering, validation, field reliability growth, and the railway industry.
• Fluency in English.
• Familiarity with FMEA product/process and control plans.
• Strong leadership, communication, and influencing skills.
• An international and multi-cultural mindset.
• Ability to work effectively in a matrix organization.
• Autonomous and rigorous approach to work.
• A continuous improvement mindset and customer-oriented focus.
• Strong planning and organizational skills.
• Structured, analytical, and logical thinking.

Things you’ll enjoy

• Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.
• Work with cutting-edge problem-solving methods and quality analysis tools such as 8D and Ishikawa, contributing to the railway industry's standards of excellence.
• Collaborate with transverse teams and supportive colleagues.
• Contribute to innovative projects that shape the future of mobility.
• Utilize our dynamic and structured working environment.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development through award-winning learning programs.
• Progress towards achieving project reliability targets and effective management of Cost of Non-Quality (CONQ).
• Receive a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

Salary Range

$80,000 - $100,000