Supplier Quality Manager

Primary Responsibilities

• Communication with suppliers regarding product failure, root cause analysis, and corrective actions.
• Monitoring Supplier’s performance, manage and communicate monthly scorecards and request actions as needed.
• Cordination of activities required for segregation of non-conforming product, resolution of issues, and material disposition at Distribution Centers (MRB).
• Coordinator with Technical and Customer Service Departments to record and address Customer Complaints.
• Support our Quality Management System Internal audit process.
• Hold regular meetings with functional teams by business units (i.e. Technical Service, Engineering, PLM and VAS center) to address product issues related to Complaints and Non-Conforming product.
• Cordinate, schedule and perform supplier audit schedules, documentation, and manage the approved supplier list.
• Support Vendor & New Product Qualification process.
• Responsible for managing our Supplier Corrective Action Process (SCAR).
• Develop Quality standards, procedures, inspection plans, etc. and support our QMS continuous improvement.
• Support Engineering with product and process changes validation.
• Other Duties as assigned

Qualifications

• Minimum 5 years of working experience as Sr. Quality Engineer or Quality Manager in manufacturing environment.
• Bachelor's degree in Engineering, Quality Management, or a related field (Master's preferred).
• Strong computer skills, including Microsoft applications (i.e. Excel, Word, PPT, etc.).
• Demonstrated problem solving ability gained through at least 3-5 years of progressively complex quality situations
• Strong working knowledge of DOE, SPC, and Corrective Actions Processes.
• Knowledge of Six Sigma and Lean.
• Proficient in quality methods such APQP process used to achieve best-in-class product and process performance.
• Strong organizational and communication skills.
• Knowledge Skills And Abilities
• Experience with ISO 9001 required; Internal or lead auditor preferred.
• Knowledge of manufacturing processes including electronic (SMT), injection molding, machining or complex assembly.
• Strong analytical skills to identify the source of problems and to propose solutions.
• Ability to multi-task and meet deadlines.
• Demonstrated time management skills.
• Ability to motivate, coach, and teach others.
• Advanced written and verbal communication skills; detail oriented and strong organizational skills.
• Strong ability to adapt to changing priorities, and work with a sense of urgency.
• Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self.
• Bilingual (English/Spanish) preferred.

Physical Requirements

• Required to sit, talk, or hear;
• Frequently required to use hands to grip or feel;
• Occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl;
• Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard;
• Manual dexterity suitable for use of utilizing a computer;
• Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting;
• Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation;
• Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation;
• Light to moderate lifting;
• Working Conditions:
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be comfortable working in an office environment to include moderate noise levels;
• The working area is primarily in an open office setting with reasonable lighting and controlled temperatures.