Supplier Quality Manager

Job Summary

Essential Duties And Responsibilities

• Strategize and develop the annual supplier qualification and monitoring program for all key suppliers located at various international locations
• Lead supplier development strategy especially for new solar suppliers that will undergo a rigorous on-boarding and qualification process
• Execute supplier assessments, audits and development protocols; recommend mitigation and corrective action plan for any identified gaps
• Support the Procurement team with the supplier approval process by assessing manufacturing/technology capabilities, along with Health, Safety and Environmental Management System requirements
• Lead New Product Introduction Process and work with Process Engineering and Production teams to ensure proper product qualification and seamless introduction into manufacturing lines prior to formal stage gate approval
• Develop key metrics (defect rate, NCRs, RMAs, findings etc.), monitor and improve supplier performance, drive quality improvements and work intensively with suppliers on systematic problem-solving, root cause analysis and validate implementation of all corrective and preventive actions
• Execute intensive review of supplier documentation through Production Part Approval Process (PPAP) – review of product specifications, D/PFMEA, Control Plans, Bill of Materials, material and product data sheets, statistical process control data, (Cpk/Ppk Analysis), packaging, reliability qualification tests, etc.
• Provide timely escalation of internal IQA and process quality issues correlated with supplied materials and drive fast disposition from suppliers and replacement of rejected incoming lots
• Ensure compliance of suppliers to relevant quality and product certification standards – ISO 9001, ISO 14001, ISO 45001, IEC 61215, UL 61730 and other applicable international and regulatory standards
• Ensure proper training and qualification to all supplier and internal employees on supplier and incoming quality management systems, procedures and continual improvement initiatives
• Manage, coach and develop a high performing Supplier Quality team located in the USA and other international sites in Asia

Minimum Qualifications

• Bachelor’s degree in Engineering or Science with 15+ years manufacturing experience in one or more of the following industries: solar, electronics, semiconductor or automotive
• Minimum 8+ years experience in supplier quality and/or supplier development
• Minimum 5+ years experience in Production Part Approval Process (PPAP) and/or Advanced Product Quality Planning (APQP)
• Minimum 5+ years’ experience in managing suppliers located in both US-domestic and other international locations, especially in Asia
• Intensive experience in statistical process control and analysis using statistical software (e.g, JMP and Minitab)
• Strong background in quality management systems, preferably ISO 9001; certified lead quality auditor
• Proven experience in root cause analysis, process improvements and implementation of quality control measures
• Adept in New Product Introduction (NPI) Process with cross-functional coordination with Supply Chain, Engineering, Logistics, Program Management and Production Planning groups
• Excellent leadership, written and verbal communication and project management skills
• Fluent in written and verbal communication in both Mandarin and English
• Willing to do 100% on-site work; remote work not possible unless on business travel
• Willing to do domestic and international travel (up to 40% max)

Preferred Qualifications

• Master’s degree in Engineering or Science
• Certification in Quality Engineering (American Society for Quality - CQA, CQE, CQM)
• Experience in high-volume data management and reporting platforms (Power BI, Tableau, etc.)

Illuminate USA is an Equal Opportunity Employer