Supervisory Sector Enforcement Specialist

We need to produce HTML fragment with sections: About the role? The posting includes summary, duties, requirements, qualifications, additional info (security clearance, shift work, work conditions, leadership training, supervisory probationary period). Also pay: salary range given. Schedule: shift work mentioned. Benefits? Not mentioned. So we include sections: About the role (maybe summary), Responsibilities (duties), Requirements (citizenship, selective service, residency, background investigation, etc.), Qualifications (experience, education note), Pay (salary range), Schedule (shift work, rotating shifts, days off), Benefits? Not present, so omit. Also maybe Additional Information section? Could combine security clearance, work conditions, leadership training, supervisory probationary period under "Additional Information". But rule: prefer few substantive sections over many thin ones. Could create sections: About the role (summary), Responsibilities, Requirements, Qualifications, Pay, Schedule, Additional Information (security clearance, shift work, work conditions, leadership training, supervisory probationary period). Ensure we don't create empty sections. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, etc. We must preserve all substantive info. Let's extract content. Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Operations Support, CBP Watch, located in Orlando, Florida. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above. We can put that under About the role. Duties: As a supervisor, the incumbent is responsible for supervising a team of Sector Enforcement Specialists that are assigned to the Communications Center Operations (CCO) Branch. The CCO is composed of three units, the East Sector Unit, the Southwest Sector Unit, and the West Sector Unit. The incumbent plans, assigns, reviews, and accepts, amends, or rejects work done by subordinates. This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10). The incumbent coordinates unit initiatives among subordinates and trains or arranges for the training of subordinates in techniques of team building and technical training necessary for accomplishment of the unit's tasks, and communicates to the team the assignment, project, or problem to be solved. Typical duties include: Identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization and adjusting priorities to ensure timely accomplishment of assigned team tasks. Evaluating and tracking the progress and quality of work performed by subordinates, and giving advice, counsel, and/or instruction on both work and administrative matters. Serving as the subject matter expert (SME) in the use of such automated enforcement information systems as National Crime Information Center (NCIC), National Law Enforcement Telecommunications Systems (NLETS), various Immigration law enforcement systems, and state law enforcement systems. Developing new or substantially modified work processes, procedures, criteria for software and hardware enhancements which strongly influence or change the way in which participating federal, state, and local user agencies utilize Custom (CBP's) HF and VHF Land Mobile Radio (LMR) networks. Note: salary also appears here; we will also have Pay section. Requirements: You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit. Qualifications: Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing training related to the operation of integrated communication systems that utilizes radios, telephones, teletype, email, facsimile equipment, and other technological communication devices. Navigating and accessing law enforcement databases using state-of-the art interface methods and then analyzing the data and evaluating its usefulness in resolving complex and interrelated law enforcement issues. Recommending technical and procedural improvements designed to enhance law enforcement information system operations and performance. Providing real-time tactical and operational information in support of ground, sea and air operations. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/25/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional Information: Security Clearance: You may be required to obtain a Secret or higher level clearance for this position. Shift Work: This position may require you to work rotating shifts and rotate days off. Work Conditions: The incumbent may also be required to work during extreme weather conditions. Leadership Training: All newly appointed first-time CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 3 weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed. Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about Customs & Border Protection (CBP): Securing America's Borders The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a workforce spanning hundreds of occupations. Make an impact; join DHS. Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation's borders. At CBP, we: Secure and enforce trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws Screen passengers, vehicles, and shipments entering our country Seize illegal narcotics, vehicles, and agricultural products and prohibited goods. Prevent unauthorized entry into the country Rescue individuals who fall into dangerous conditions traversing our border Connect with us: X: CBP, CBPJobs, CBPHRAsstComm LinkedIn: U.S. Customs and Border Protection Instagram: CBPJobs Facebook: CBP Jobs Threads: CBPJobs We need to remove boilerplate like EEO, etc. The above includes some promotional paragraphs at end; they may be considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The promotional paragraphs about DHS mission etc may be considered boilerplate? They are not EEO but could be considered generic marketing. However they are part of the announcement; but they might be considered boilerplate. The instruction says remove boilerplate; but we need to preserve ALL substantive information. The mission statement may be considered substantive? It's generic but maybe they want