Supervisory Program Manager

Summary

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Finance, Programming and Investment Analysis Directorate, located in either Washington DC or Indianapolis, IN.

Duties

The Deputy Executive Director (DXD), Programming, serves as the Supervisory Program Manager within CBP's Office of the Chief Programming Officer (CPO). The DXD leads the Programming Division in managing and aligning CBP's financial resources with mission priorities, overseeing the development of the agency's five-year strategic resource plan. As principal advisor to the CPO, the DXD provides expert guidance on policy and operational issues, represents the CPO in high-level forums, and directs agency-wide analytic and modeling initiatives.

Typical duties include:

• Developing and improving decision-making processes by tracking projects, reporting progress, creating research materials, and sharing key findings with stakeholders.
• Managing project execution by working with analysts to develop plans, assign work, monitor progress, and summarize results.
• Setting performance standards and goals for employees, explaining expectations, and keeping staff informed of their progress.
• Supporting fair and consistent personnel decisions related to selections, assignments, training, promotions, details, discipline, and awards.
• Developing procedures, techniques, and policy guidance to help staff complete work effectively and consistently.
• Directing high-level priorities and reviewing completed work to ensure assignments meet objectives and support mission needs.
• Providing technical and administrative oversight by directing, coordinating, and managing the work of analysts and subject matter experts.

Pay

This position starts at a salary of $147,945.00 (GS-15, Step 1) to $192,331.00 (GS-15, Step 10) with promotion potential to $192,331 (GS-15 Step 10).

Requirements

• You must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years (additional details below).
• All pre-employment processes will be conducted in English.
• You may be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• Financial Disclosure is required.
• This position is not covered under the bargaining unit.

Qualifications

You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Analyzing complex program, operational, or resource issues and developing recommendations to improve planning, resource use, or program performance.
• Conducting or leading program evaluations, studies, or improvement initiatives using data analysis, research, modeling, or other evaluation methods to identify gaps, trends, risks, or solutions.
• Providing recommendations or guidance to managers or senior leaders on program plans, priorities, policies, or resource strategies that support mission objectives.
• Coordinating cross-functional projects or teams, including establishing goals and milestones, assigning or tracking work, monitoring progress, and ensuring deliverables were completed accurately and on schedule.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional Information

Residency requirement: Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military.
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government.
• Participation in a study abroad program sponsored by a U.S. affiliated college or university.
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government.

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs, and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.

This response is AI-generated, for reference only.