Supervisor -Wisconsin Home Energy Assistance Program (WHEAP) KENOSHA, WISCONSIN

About the role

Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS' diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.

Pay

• Starting $44,733.00 to $55,917.00 per year (depending on experience)
• Earn up to $3,000 in incentive pay during your first year of employment

Benefits

• Paid time off that will increase over your years of service
• 14 paid holidays annually, plus a floating holiday (if hired before June 1, 2025)
• Robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• Options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
• Variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions
• For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees' eligible compensation

Responsibilities

• Implement guidelines for emergency and pro-active components of Energy Crisis for Kenosha County
• Serve as the back-up UMOS contact with Kenosha County and the State of Wisconsin funding sources
• Be responsible for compliance with all state and federal guidelines including the regulations of the Public Service Commission
• Track refunds and reissuance of checks with the State of Wisconsin
• Assist with program monitoring and evaluation, adherence to federal and state regulations and coordination with state and federal audits
• Develop and maintain relationships with community agencies, other service providers and state programs
• Monitor program budgets and expenditures in conjunction with the Director of Housing and Related Services and the UMOS Accounting Dept
• Implement and monitor internal written standard operating procedures for the operation of the WHEAP program
• Maintain a fraud prevention unit, including an assessment and referral mechanism
• Assist with preparation of all required internal and funding source reports monthly for the WHEAP program
• Conduct W-2 food stamp, child support and social security verifications
• Be responsible for providing balances to the proper accounts in the event of a participant's change of address, use of a different vendor, or termination of client status
• Develop a network of alternative service providers for individuals who are not eligible for participation in the WHEAP program
• Supervise program staff in a manner consistent with the UMOS Personnel Policies and Handbook
• Provide staff training in all areas of program delivery
• Ensure data entry of applications and provide assistance to staff in the processing of all crisis applications
• Responsible for the prevention of utility disconnects and freeze-out situations
• Be available 24 hours a day to address emergency situations, or program and client needs
• Attend meetings, conferences, planning sessions, and other appointments; performs other duties as assigned

Qualifications

• Bachelor's degree and 2 years' experience in a related field; or an associate degree and at least 2 years' experience with the WHEAP or LHEAP programs; or 5-7 years of experience working directly within the WHEAP or LHEAP programs
• Demonstrated computer skills, proficient in using Microsoft Excel, Word, Outlook, and Teams
• Experience in supervision and program management
• Reliable transportation, a valid Wisconsin driver's license and state minimum car insurance
• Ability to work a flexible schedule as described in the job duties (Milwaukee & Kenosha Locations)

Work environment

• Employee is frequently required to stand, walk, sit, bend
• Occasionally required to lift and/or move up to 20 lbs
• Occasional travel may be required
• Frequently exposed to moderate temperature generally encountered in a controlled temperature environment and outside setting
• Noise level in this work is usually semi-moderate
• Tools & Equipment Used: iPad, iPhone, laptop computers, projectors, copy/scanner machine, computer
• Be able to scan documents and encrypt documents as necessary
• Use first aid equipment, fire extinguisher
• Usage varies by position

Locations

• Kenosha, Wisconsin
• Milwaukee, Wisconsin

This response is AI-generated, for reference only.