Supervisor - Weekend Position

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

About the role

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting, and customer communication activities daily, including labor scheduling, space utilization, equipment, and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues, and resolving problems.

Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing, and shipping of products in a manner consistent with company service and cost objectives.

This position is for weekend days (Thursday - Saturday) with a shift schedule of 4 a.m. - 4 p.m. The ability to be flexible with time is expected in this role. Associates are expected to meet company objectives in the areas of performance, safety, and quality, and comply with all corporate and site-specific policies.

Responsibilities

• Conducts staff meetings to review daily/weekly work activities, plan, and assure continuous improvement.
• Effectively keeps senior management and client representatives informed of critical issues that affect the operations.
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Manages operations to meet prescribed productivity and service goals.
• Complies with terms outlined in the site's operating agreement with the client.
• Implements and reports on-going cost savings measures.
• Provides ideas and suggestions for more efficient operations.
• Meets all client-specified KPIs and complies with Quality system requirements.
• Manages the operations to achieve prescribed objectives.
• Applies sound communication and motivational techniques, creates programs to fairly and equitably supervise, counsel, and (where needed) discipline team members.
• Provides direction and support to Human Resources.
• Assists in creating programs for hiring, training, and professional development.
• Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
• Has overall training and evaluation responsibilities of warehouse staff.
• Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers.
• Assesses priorities based on time sensitivity and available resources.
• Assigns duties to appropriate warehouse staff.
• Reviews pending jobs or trends, plans for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
• Trains new staff in assigned duties or delegates training responsibility to experienced team members.
• Assesses progress of trainees and adds additional duties as appropriate.
• Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.
• Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff.
• Keeps abreast of progress or problems and keeps Manager advised of progress or problems requiring attention on a daily basis.
• Holds regular meetings with warehouse staff to assess the group’s overall status and discusses ideas for improvement.
• Keeps staff informed of new developments.
• Assists in the physical operations as needed.
• Delivers results by leveraging the skills of the right people at the right time.
• Maintains a high degree of motivation in team members to retain focus on providing the highest levels of customer satisfaction.
• Provides ongoing growth and development opportunities for team members.
• Provides input and conducts annual performance reviews for team members.
• Supports adherence to Standard Operating Procedures (SOPs).
• Supports and trains team members with adherence to SOPs (corporate and client).

Requirements

• High school diploma or general education degree (GED).
• 3 years’ experience working in a logistics/distribution/relevant environment.
• 1 year experience in a supervisory role.

Skills

• Proficient in Microsoft Office (Excel, Word, and PowerPoint).
• Experience with RF Scanners and WMS functions.
• Strong attention to detail, accuracy, and ability to accomplish job tasks in a timely manner.
• Good organizational and personnel skills.
• Good communication skills, both written and oral.
• Good leadership, supervision, and planning skills.
• Able to work flexible schedules, including nights and weekends, as required by the operation.
• Participate in established cross-training metrics activities with the opportunity to improve knowledge in multiple areas/departments and assist as a back-up when needed.
• Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
• Work overtime as dictated by business, whether mandatory or voluntary.
• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months, which can range from mild to moderate.
• Preferred: Prior MHE certification / knowledge of basic MHE operation.
• Language Skills: English (reading, writing, verbal) for business communication.
• Mathematical Skills: Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

Pay

Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Schedule

• Weekend days: Thursday - Saturday
• Shift schedule: 4 a.m. - 4 p.m.