Supervisor, Visitor Centre
Pemberton and District Chamber of Commerce · Centre County, PA · 1 wk ago
Management$20–$24/hrFull-time
Responsibilities
- Supervise a small team of Visitor Centre staff
- Deliver exceptional customer service to visitors
- Provide visitors with creative and appropriate recommendations and activity options to support a positive destination experience
- Coordinate training and daily operations, including offering occasional mobile visitor services at individual businesses, the farmers market, events, etc.
- Maintain the cleanliness, organization, and professional presentation of the Visitor Centre
- Monitor inventory of brochures, maps, etc.
- Track and maintain all visitor services data in Destination BC’s Visitor Network Data platform
- Ensure safety protocols and procedures are followed
Requirements
- Previous supervisory or team leadership experience
- Excellent communication and interpersonal skills
- Organizational and problem-solving abilities
- Comfortable working independently and making decisions
- Familiarity with Pemberton and surrounding areas is a strong asset
- Customer service or tourism experience preferred
- Basic computer proficiency
Pay
$20 - $24 per hour, depending on experience