Supervisor- UK Bookstore Cafe (Part-time)

Responsibilities

• Support the management team
• Be a resource for all departments
• Model for customer service
• Drive for sales
• Be a skilled problem solver
• Coach and model exceptional customer service
• Train and oversee the daily work activity of team members
• Provide outstanding customer service
• Help enforce loss prevention and safe food handling procedures
• Maintain a safe and healthy work environment
• Operate equipment, troubleshoot breakdowns, maintain supplies, and perform preventive maintenance
• Replenish customer service stations, order/receive supplies or products, and take out trash
• Absorb and process sales transactions

Qualifications

• Customer service experience in a retail or restaurant environment
• Prior supervisor or manager experience
• High-energy, friendly personality, with strong communication skills
• Excellent customer service and communication skills
• Strong interpersonal, communication, organizational, and problem solving skills
• Basic reading, writing, and accounting skills
• Ability to work a flexible schedule including evenings, weekends, and holidays