Supervisor- Cafe (Part-time)

Overview

Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor in our Cafe.

Responsibilities

• Support the management team
• Be a resource for all departments
• Model for customer service
• Drive for sales
• Be a skilled problem solver
• Provide assistance to the management team
• Have oversight for team members within the cafe or store in the absence of upper management
• Greet customers
• Increase customer loyalty
• Prepare drinks and food in a fast-paced academic environment

Qualifications

• 2+ years’ experience in a retail setting preferred
• Candidates must be a minimum of 18 years of age to be considered for employment
• A high school diploma/GED preferred
• Outstanding customer service skills to match customers to products that meet their needs
• Basic reading, writing and accounting skills required
• Excellent customer service and communication skills needed
• Strong interpersonal, communication, and problem solving skills
• Ability to work a flexible schedule including evenings, weekends, and holidays