Supervisor, Title Center

About Us

RB Global (NYSE: RBA) is a leading, omnichannel marketplace that provides value-added insights, services, and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining, and agriculture. The company’s marketplace brands include Ritchie Bros., IAA, Rouse Services, SmartEquip, Xcira, and Veritread.

Responsibilities

• Supervises Title Center services and staff and handles all critical items in the absence of the Title Center Manager
• Assist Title Center Manager in the timely and efficient flow of all necessary documents in accordance with applicable codes
• Supervise and assist staff, monitor work, ensure completion and accuracy
• Monitor productivity and efficiency – MOS /Title Tracker
• Handle payroll and Title Center reports
• Resolve employee issues
• Assist Salvage Providers, Title Processors, and IAA branches with any DMV questions or processes
• Organize and lead groups doing large title projects such as unobtainable title bulk projects and old inventory at DMV
• Process all salvage and non-repairable reversals through coordination with DMV
• Prepare and request all DMV microfiche inquiries
• Monitor and update Vehicle Industry News memos from DMV
• Train new Title Specialists and DMV Processors
• Monitor DMV inventory supplies and communicate with DMV Vendor/DMV to gain additional secured forms
• Develop working relationships with Salvage Providers and various DMV units
• Review and complete applications for salvage certificates and non-repairable certificates received from IAA Title Specialists
• Conduct regular meetings with all department personnel to communicate policies and procedures and review issues or opportunities
• Other duties as assigned per business needs

Qualifications

• Excellent oral presentation and written communication skills essential
• Strong interpersonal and organizational skills a must
• The candidate must show a demonstrable history of tactful and positive dealings with all levels of personnel within an organization
• Typical Field Office Environment

Benefits

• Medical, dental, vision, and basic life insurance
• 401k plan with 100% company match for the first 4% contributed
• 15 days of PTO each year