Supervisor - Therapy Services Admin

About the role

St. Luke’s Hospital is a value-driven, award-winning health system nationally recognized for unmatched service and quality of patient care. The Patient Access Supervisor of Therapy Services oversees registration staff and manages daily registration operations for all outpatient therapy locations, ensuring efficient patient flow and timely processing of registrations while maintaining and updating policies and procedures.

Responsibilities

• Oversee registration staff and daily registration operations for all outpatient therapy locations
• Identify and resolve issues to maintain efficient patient flow and timely processing
• Prepare monthly reports and implement new processes to enhance workflow
• Collaborate with clinical managers and supervisors to address challenges professionally
• Ensure sufficient staffing to support daily registration activities and optimize patient flow
• Promote teamwork with all members of the healthcare team
• Oversee the Therapy Services call center, scheduling, authorizations, registrations, check-in, and check-out
• Perform duties in a manner consistent with St. Luke’s mission and values

Education, Experience, & Licensing Requirements

• High School Diploma or Equivalent Required
• 3 Years of Patient Access Experience Required
• Supervisory Experience preferred

Benefits

• Day one benefits package
• Pension Plan & 401K
• Competitive compensation
• FSA & HSA options
• PTO programs available
• Education Assistance

Why you belong here

You matter. St. Luke’s mission is achieved daily through the contributions of its team. The culture and compassion for patients and team members reflect a dynamic workforce where each member plays a vital role in something larger than themselves. Join the St. Luke’s family to help make life better for patients, their families, and one another.