SUPERVISOR, TECHNICAL-ADMINISTRATIVE; CORE LAB, WDL; FULL TIME - 3RD SHIFT

Responsibilities

• Maintains departmental consumable inventory.
• Schedules creatively to minimize or eliminate overtime.
• Prepares and maintains monthly staff work schedules based on workload, training, rules of employee conduct, and union contracts.
• Consistently achieves biweekly Payroll deadlines by submitting complete and accurate employee automated timekeeping data, including Employee Request and Notification forms.
• Maintains an ongoing record of employee exceptions to ensure rules of employee conduct are consistently followed.
• Maintains and updates department procedure manuals as needed or appropriate.
• Develops new procedures and special reports as needed.
• Ensures that staff is knowledgeable in and regularly follows standard laboratory policies, procedures, and across shifts and sites (if applicable) to ensure quality test results.
• Assists manager in preparing for and conducting regular and meaningful staff meetings, sharing company information and encouraging employee input.
• Prepares and distributes comprehensive meeting minutes.
• Maintains competency and accurately performs appropriate technical procedures (bench work) as dictated by workload and/or staffing.
• Utilizes the Laboratory Information System (LIS) to ensure accurate data generating, as well as appropriate data retention and retrieval.
• Assists in updating LIS test menus to coincide with departmental updates.
• Researches and resolves problems and serves the department as a resource by sharing expert knowledge on technical issues including unusual specimens, unusual test results, etc.
• Utilizes advanced troubleshooting skills to maintain accurate and timely patient resting.
• Consults with managers, section directors, and patient care team members regarding difficult analyses, abnormal findings, and conflicting results.
• Keeps abreast of new developments/issues related to own area of expertise.
• Involves in RFP’s and research and development of new instruments or products, compiling accurate and detailed data and summary reports.
• Ensures that all tests are scientifically accurate and performed in accordance with standard protocol.
• Responsible for the implementation of test procedures, instrumentation, and reagents.
• Aids the manager in meeting departmental operations budget, within acceptable variances.
• Looks for innovative approaches for expense reduction and cost-effective system enhancements.
• Aids in the development, monitoring, and reporting of quality assurance (QA) standards and objectives.
• Participates in QA programs to ensure that quality standards are met.
• Serves as a consultant for QA/QC problem situations: working to resolve situations as they occur so that testing may continue in a timely manner.
• Serves as a consultant for QA/QC problem situations: working to resolve situations as they occur so that testing may continue in a timely manner.
• Supports manager in promoting continuous quality improvement initiatives through creative critical thinking, employee education, and ongoing projects.
• Aids in the development and implementation of process improvement.
• Ensures that required quality control (QC) and maintenance procedures are appropriately performed and documented.
• Ensures that monthly QC reports are prepared, reviewed, and submitted to the section director or designee as appropriate.
• Proactively identifies and notifies manager of risk occurrences within the department, i.e., errors, accidents, and other risk incidents.
• Follows up with comprehensive investigation and resolution as appropriate.
• Develops and maintains the proficiency testing (PT) program for assigned section(s).
• Ensures that proficiency tests are ordered appropriately in the LIS and tested in the same manner as patient specimens by assigned employees.
• Maintains records of employee performance and ensures rotation of PT testing among employees.
• Completes required forms and reports results to agencies within the required timeframe.
• Reviews returned results and performs corrective action as needed.
• Ensures compliance with all regulatory and inspection agencies.
• Creates, maintains, implements, and documents appropriate training and competency programs.
• Ensures that employees understand departmental/section/shift expectations.
• Ensures that new employees, students, and pathology residents are scheduled for and receive appropriate training.
• Continually assesses training progress and adjust training schedules to ensure competency.
• Actively participates in training as needed.
• Participates in hiring decisions, including interviewing and assessing the technical expertise of applicants.
• Communicates regularly with employees regarding performance, job satisfaction and career development.
• Collaborates with the manager regarding significant performance issues and follows up by preparing performance improvement plans ad/or progressive disciplinary action in an objective and consistent manner based on the rules of employee conduct.
• Participates in the performance evaluation meetings as requested.

Qualifications

• Bachelor’s Degree (or higher) in one of the following: Medical Laboratory Science (formerly Clinical Laboratory Science or Medical Technology), Microbiology, Biology, Molecular Biology, Chemistry/Biochemistry (other science degrees may also be acceptable).
• ASCP certification within one year from date of hire, where applicable.
• Minimum of 4 years demonstrated successful, professional work experience as a Clinical Laboratory Scientist, Chemistry Technologist, or Hematology Technologist in a clinical or research laboratory environment.