Supervisor - Sporting Goods

About the role

This position requires working closely with management to meet sales objectives and staffing needs. You will also train new hires, monitor and coach staff on selling techniques and merchandising.

Responsibilities

• Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
• Demonstrate product features, functions and accessories.
• Verify detailed information from customers for firearms sales related background checks.
• Utilize ATF, FBI, and State systems when appropriate.
• Train new hires, monitor and coach sporting goods staff on selling techniques and merchandising.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.
• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.

Requirements

• Must be 18+ years old to work in the sporting goods department.
• Must be 21+ years old to work at the gun counter due to AFT and FFL laws.
• High School diploma, GED or equivalent preferred.
• Knowledge of how to mount, level, and boresight firearms preferred.
• Rigorous attention to detail.
• Ability to understand and follow specific instructions and procedures.
• Ability to resolve difficult or stressful customer service issues.
• Ability to sort, check, count, and verify numbers.
• Ability to work as a team.

Qualifications

• College degree preferred.
• Excellent customer service and ability to build strong customer relationships and follow through.

Skills

• Sales and firearms experience preferred.
• Hunting, fishing, camping, shooting and general outdoors experience preferred.
• Computer skills required.

Benefits

N/A

Pay

N/A

Schedule

N/A

Other Requirements

• Must be able to pass a thorough background check.
• Must be willing to work any retail shift.
• Ability to complete training courses and pass certification tests provided by D&B Supply.
• Must be able to work majority of shift standing and be able to lift up to 75 pounds (majority of lifting will be between 5 to 45 lbs).
• Must be able to physically participate in resets, remodels and reconstruction projects.