Supervisor, Shipping & Receiving

Overview

The Shipping & Receiving Supervisor leads daily shipping, receiving, and inventory activities to ensure the safe, accurate, and timely movement of product. This role supervises forklift drivers and shipping/receiving clerks and is accountable for service, inventory accuracy, labor performance, and employee development.

Responsibilities

• Lead daily shipping and receiving activities, ensuring pickups and shipments are accurate and completed on time.
• Coordinate inbound freight and delivery appointments with third-party carriers and internal teams.
• Plan and prioritize daily workload for forklift drivers and shipping/receiving clerks.
• Monitor operations and adjust labor and resources based on volume and business needs.
• Ensure accurate transactions within WMS, TMS, and related enterprise systems.
• Resolve shipping, receiving, transportation, and service issues quickly and effectively.
• Maintain inventory accuracy and adherence to FIFO and WMS processes.
• Monitor inventory positions, shortages, exceptions, and discrepancies.
• Investigate inventory errors, determine root causes, and implement corrective actions.
• Coordinate inventory movement and storage across internal and external facilities.
• Ensure inventory transactions are completed accurately and timely.
• Lead, coach, and develop forklift drivers and shipping/receiving clerks.
• Set clear expectations for safety, accuracy, productivity, attendance, and service.
• Plan and manage labor based on workload and operational requirements.
• Monitor employee performance and provide consistent coaching and feedback.
• Train employees on systems, equipment, standard work, safety, and job responsibilities.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.
• Utilize WMS, TMS, ERP, and related systems to manage daily operations.
• Monitor operational KPIs, including service, inventory accuracy, and labor productivity.
• Complete required inventory, labor, and operational reporting.
• Develop and maintain standard work procedures.
• Identify trends, troubleshoot issues, and implement process improvements.

Qualifications

• 3+ years of leadership experience in distribution, warehousing, shipping/receiving, or related operations.
• Experience supervising hourly warehouse employees, including forklift operators and/or clerks.
• Strong knowledge of shipping, receiving, inventory control, FIFO, and warehouse processes.
• Experience with WMS and other enterprise warehouse systems; TMS experience preferred.
• Experience coordinating freight with third-party carriers and trucking companies.
• Strong leadership, coaching, labor planning, and performance management skills.
• Strong analytical, organizational, communication, and problem-solving skills.
• Knowledge of safe work practices, including OSHA and forklift safety requirements.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Bachelor's degree in Business, Supply Chain, Logistics, Operations, or related field preferred.
• Perishable, agriculture, food processing, manufacturing, or high-volume distribution experience preferred.

What Success Looks Like

• Shipping and receiving operations run safely, accurately, and on schedule.
• Inventory is accurate, discrepancies are resolved quickly, and labor is effectively managed to meet business needs.
• The team is well-trained, accountable, and consistently delivers strong service, safety, and productivity.

Pay

$70,000 - $80,000 a year and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

Benefits

• Exclusive Product Discounts – Enjoy special savings on our products as part of our team!
• Growth & Career Advancement – Opportunities for professional development and career progression.
• Professional Mentorship – Learn from experienced professionals and grow your network.
• May include discretionary housing assistance.