Supervisor-Safety and Security

About the role

The Supervisor, Safety and Security is responsible for overseeing the day-to-day operations of the safety and security team within the hospital setting. This includes managing security personnel, ensuring a safe environment for staff, patients, and visitors, and enforcing hospital security policies and procedures. The Supervisor plays a critical role in ensuring compliance with safety regulations, managing security incidents, and contributing to the development of emergency preparedness and response plans.

Responsibilities

• Coordinates the ongoing, organization-wide collection of information related to deficiencies, opportunities for improvement in the Environment of Care, and other sources such as published hazard notices and recall reports.
• Coordinates the preparation of summaries detailing deficiencies, problems, failures, user errors, findings, recommendations, actions taken, and results of performance improvement (PI) activities related to managing the Environment of Care.
• Participates in hazard surveillance and incident reporting.
• Submits completed reports at least every other month to the Environment of Care (EC) Committee concerning findings, recommendations, actions and monitoring.
• Conducts and reviews with Human Resources, EC education, Orientation program for new employees, and reviews on a continuing education basis for all employees.
• Reviews departmental EC policies and procedures to assist in making them consistent with the integrated into the facility-wide safety management plan.
• Works with other managers to assure each of the EC management plans are evaluated at least annually.
• Works with other managers to assure the objectives, scope, Performance, and effectiveness of each of the environment of care management plans are evaluated at least annually.
• Works with managers to initiate appropriate actions and recommendations, based on analysis of incident reports and other information.
• Ensures issues, chosen by the EC Committee, are monitored and the results reported to that committee.
• Conducts annual risk assessments and assists other responsible managers in conducting risk assessments.
• Assists in defining performance indicators for evaluation of the Safety Management program and reports performance indicators of all areas of the EC, to the EC Committee.
• Assist Director with I/S support including maintaining operations and current information on the TMS.
• Acts as hospital liaison in all city coordinated emergency preparedness, meetings and drills.
• Active participant in hospital emergency preparedness, hazmat, and severe weather drills and actual events.
• Works with responsible individuals in conducting necessary drills to improve the safety and security of the hospital such as infant abduction drills, and emergency management drills based on a completed HVA, fire drills, etc.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.
• Supervises, trains and oversees departmental staff.
• Schedules employees to ensure effective use of resources.
• Consults with Manager or Director on staffing issues.
• Assists with and contributes to performance evaluations and goal setting.
• Assists in managing departmental budget ensuring cost-effective operations while maintaining high quality service.
• Monitors expenditures, ensuring cost-effective delivery of services.
• May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
• May contribute to development of departmental policies, procedures and protocols.
• Ensures compliance with all relevant regulatory bodies.
• May participate in audits, inspections and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency and safety.
• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred
• 0-2 years of experience working in a healthcare or hospital setting preferred
• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• BLS - Basic Life Support Issued by the American Heart Association (AHA), American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
• DL NUMBER - Driver License, Valid and in State required
• CPI - Nonviolent Crisis Prevention & Intervention Training within 30 days of hire required
• IAHSS - Certification As A Security Officer preferred
• Facility Security Officer Certification preferred

State Specific Requirements