Supervisor - RN Operations Coordinator - Telemetry - Day shift

About the Role

This position acts as a supervisor and provider of care at the point of care to individuals and cohorts of patients within a unit. The role involves evaluating nursing interventions by coordinating, delegating, and supervising care provided by the healthcare team, including licensed nurses, registered nurses, and patient care technicians. The incumbent serves as a resource for staff regarding patient care assessment, planning, and evaluation of nursing interventions, and facilitates problem resolution through collaboration with unit leadership and other supervisory staff.

In collaboration with immediate leadership and other supervisory staff, the role identifies staff strengths and weaknesses and evaluates staff performance for team members within their span of control.

Responsibilities

• Administers medications, starts IVs, and discharges patients with their healthcare team.
• Organizes, plans, supervises, and provides coordinated patient care within the unit.
• Supervises, develops, and evaluates assigned departmental staff nurses and technicians.
• Promotes the adoption of nursing protocols and clinical practice guidelines to support evidence-based practice.
• Manages conflict on assigned shifts and collaborates with other supervisors and unit leadership if further action is needed.
• Collaborates with patient quality, safety, and experience leadership and promotes patient quality, safety, and experience processes.
• Supports daily clinical operations on the unit by ensuring effective scheduling, staffing, and availability of appropriate clinical supplies and resources for patient care.
• Adapts behavior to the specific patient population, including respect for privacy, method of introduction, adapting explanations, requesting permissions, and communication style.
• Remains knowledgeable on current federal, state, and local laws, accreditation standards, or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance.
• Performs other related duties as assigned.

Requirements

• Current registered nurse (RN) license in state of practice.
• Basic Life Support (BLS) certification from the American Heart Association.
• 1 year of relevant experience as a registered nurse OR 2 years of experience as an LPN in an acute care setting.

Qualifications

• Registered nurse diploma (required).
• Associate or bachelor’s degree in nursing (preferred).
• 2 years of relevant experience as a registered nurse (preferred).

Skills

• Problem-solving skills.
• Ability to assess the medical needs of a patient and find solutions to ensure their health and wellbeing.
• Ability to be self-directed.
• Proficient in indicators of operational success such as unit productivity, expense management, regulatory requirements, and quality indicators.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills, with the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Excellent organizational skills and ability to routinely manage priorities and projects involving multiple constituencies.
• Excellent time management skills and ability to work with frequent interruptions and changes in priorities.
• Ability to work in stressful situations while remaining objective and professional.

Physical and Environmental Demands

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements exceed those for Sedentary Work, including:

• Walking or standing to a significant degree.
• Sitting most of the time but entailing pushing and/or pulling of arm or leg controls.
• Working at a production rate pace entailing constant pushing and/or pulling of materials, even if the weight is negligible.

Duties routinely require exposure to blood, body fluid, and tissue. The incumbent works in a patient care area, directly with patients, and/or with specimens that could contain communicable diseases, posing an occupational risk for exposure to all communicable diseases. There may also be occupational risk for exposure to hazardous medications or hazardous waste through receipt, transport, storage, preparation, dispensing, administration, cleaning, and/or disposal of contaminated waste.