Supervisor Reverse Logistics

Overview We are seeking a Supervisor, Reverse Logistics at Garmin's U.S. headquarters in the Greater Kansas City area. In this role you will direct and coordinate processes, personnel and supplies to optimize performance and quality to maintain desired turnaround and customer satisfaction. Essential Functions: Team with other Supervisors in Reverse Logistics area and associates to ensure smooth operation throughout the process and across shift lines by flexing associates to maximize productionMonitor associate production, attendance, quality and all other aspects of the department or assigned area of the departmentEnsure that assigned area remains in compliance with 5S standardsEnsure that assigned areas have documented procedures, procedures are correct and followed by associates for all processesEnsure that associates working in assigned area are trained, training is documented and followed by associatesEnsure that all processes within assigned area have minimum performance expectationsEstimate production times and determine optimum staffing to meet departmental goals and standardsContinually analyze and evaluate processes in assigned area, making recommendations on process improvements to departmental manager to improve service to our customers and provide better value for GarminProvide reports to management on turnaround, production, profit and loss, etcDetermine overtime requirements as necessary to meet departmental goals and standardsEnsure that assigned area has proper supervision for associates working outside of normal business hoursAssist with recruitment process of hiring associates, including interviewing and teaming with Human Resources to make hiring decisionsEvaluate equipment and processes to ensure personnel safetyCounsel and coach associates when necessaryConduct Performance EvaluationsPartner with Human Resources for recruiting and resolving associate relations issues Basic Qualifications: Bachelor's Degree in Business Administration, Management, Operations, Material Management or a substantially similar operations related field OR Associates Degree AND equivalent combination of work experience, education and/or specialized military trainingMust possess previous supervisory experience or demonstrated experience in leading, training, mentoring, and/or developing other team membersDemonstrated proficiency using Microsoft Word, Access and ExcelDemonstrated strong verbal, written, interpersonal and analytical skillsMust be team-oriented, possess a positive attitude and work will with othersMust be flexible and able to work in a fast paced environment with the ability to organize and prioritize multiple tasks to meet deadlinesMust be detail-oriented and have the ability to work pro-actively and effectively with minimal supervisionMust be able to work additional hours to ensure that department needs are covered Desirable Qualifications: Bachelor's degree in Business, Management, Industrial Engineering or a technical related field5 years' previous supervisory experience in reverse logistics, warehouse, manufacturing, returns or operations related fieldSoftware programming experienceExperience with maintaining inventory accuracyAbility to speak and understand foreign languagesMechanical aptitude Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability. This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits