Supervisor, Remote Patient Attendant, Full Time

About the role

The Supervisor, Remote Patient Attendant provides leadership and supervision to all Remote Patient Attendants. They promote a level of professionalism, lead by example, and encourage a caring, helpful, and responsive attitude toward patient observation and monitoring of assigned high-risk patients. They coordinate and supervise remote video monitoring functions and support the department as required.

Responsibilities

• Oversees daily department operations to achieve quality results, productivity, and patient satisfaction goals/objectives.
• Supervises, orients, trains, evaluates, and monitors on-the-job performance.
• Audits and maintains department metrics for unit and organizational goals.
• Promotes quality improvement and systems-thinking by openly supporting and consistently communicating the mission of the department and organization.
• Collaborates with management team on the development, implementation and evaluation of policies and procedures designed to improve quality of care and operational efficiency.
• Promotes culture of safety and responsiveness.
• Ensures compliance with policies and standard work for the department to ensure metrics are met and processes are appropriately followed.
• Scaffolds, trains, and supervises staff - including participation in annual performance evaluations.
• Maintains equipment utilization and oversees proper working order of equipment.
• Ensures adequate supplies.
• Interacts and effectively communicates with nursing staff and makes visits to units as needed.
• Assumes responsibility for staffing and scheduling with appropriate utilization of personnel.
• Onboards and/or orients new staff to the role, ensuring role responsibilities, training, and competencies.
• Conducts rounds on each staff member throughout the shift to discuss potential/actual issues.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Qualifications

• Education: High School Diploma or equivalent/relevant experience, certification or license.
• Certification and Licensing: Valid State of Florida LPN license required.
• Experience: Minimum 7 Years Of Relevant Experience Required.
• Knowledge, Skills and Abilities: Performance Management, Training & Development, Team Leadership, Technical Proficiency, Communication.

Benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.