Supervisor, Region System Operations

About the role

General Purpose Supervises the day to day (24/7) operations of a transmission and distribution geographic territory or cross-functional unit, which has a major impact on corporate and business unit objectives. Responsible for selecting, coaching, and developing employees and management of employee salaries. Implements and supports Company programs and policies. May be a working supervisor. Typically supervises bargaining unit employees.

Responsibilities

• Manage the Salt Lake City or Portland region system operations center.
• Responsible for implementing strategic business objectives, strategies and plans in support of company strategic goals.
• Supervise work activities related to system operation, outage requests, customer outages, and the management notification processes.
• Oversee activities related to the planning, operations, switching and protection of the distribution and transmission systems.
• Communicate expectations, coach employees, provide ongoing feedback, develop and provide training and work collaboratively with other departments.
• Design special studies and provide training to System Operators and Outage Coordinators.
• Manage employee schedules and operational processes.
• Respond to system outage conditions that may be complex in nature involving substations, transmission lines, distribution lines and underground networks.
• Implement operating procedures and analyze system performance.
• Measure and report business and operational data.
• Perform audits on business system data and examine actual criteria against targets.
• Identify, analyze, propose and implement department process efficiencies.
• Be available for 24/7 on call duty supervisor on a weekly rotating basis.