Supervisor, Quality Operations

About the Role

We are seeking a Quality Supervisor to provide leadership, oversight, and guidance across Safecor Health’s quality functions. This role bridges quality assurance and operations, ensuring compliance with FDA, DEA, and cGMP requirements while fostering a culture of accountability, teamwork, and continuous improvement.

Responsibilities

• Leadership & Supervision
  • Provide daily direction, coaching, and feedback to quality staff, fostering professional growth and accountability.
  • Train and mentor new employees on quality procedures, compliance, and best practices.
  • Promote a safe, compliant, and inclusive environment, ensuring adherence to OSHA and company safety requirements.
• Quality Assurance & Compliance
  • Oversee in-process and final inspections to ensure products meet quality specifications and cGMP requirements.
  • Manage deviations, incident reports, and audits—including investigation, documentation, and closure.
  • Ensure accurate documentation and recordkeeping for all controlled substances, DEA 222 forms, ARCOS reporting, and product destruction activities.
  • Support regulatory inspections and customer audits with professionalism and thorough preparation.
  • Ensure labeling accuracy and oversee creation and revision of drug and packaging labels.
• Cross-Functional Collaboration
  • Partner with operations supervisors and pharmacists to align on production and quality goals.
  • Work closely with operations to ensure inspection procedures are implemented, documented, and maintained.
  • Serve as a point of contact for drug manufacturers to gather product-specific information.
  • Facilitate clear, timely, and concise communication across teams and with customers.

Requirements

• Bachelor’s degree in a science-related discipline required.
• 3+ years of pharmaceutical industry experience or equivalent cGMP experience in quality.
• Supervisory or lead-level experience preferred.
• Quality experience within an FDA-regulated facility required.
• Experience with controlled substance regulations and repackaging medications is strongly preferred.

Skills

• Strong leadership and interpersonal skills with the ability to motivate and coach a team.
• In-depth knowledge of FDA, DEA, and cGMP requirements for pharmaceutical operations.
• Excellent organizational skills; detail-oriented, accurate, and efficient.
• Effective communicator, both verbal and written, with the ability to collaborate across departments.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Why Join Safecor Health?

• Care: Work in a supportive environment where your leadership ensures patients receive safe, high-quality medications.
• Commitment: Be part of a team dedicated to compliance, collaboration, and continuous improvement.
• Excellence: Lead a group that takes pride in delivering quality every single day.

At Safecor Health, your leadership in quality will make a direct impact on healthcare and help us continue setting the standard in pharmaceutical packaging.