Supervisor Quality Control Field

About the role

This position ensures the Company’s Quality Control expectations throughout the assigned geographical area are conducted and documented according to established standards in a timely manner. Responsibilities include supervising and coordinating Quality Control Technicians and Inspectors, documenting and communicating reported deficiencies, ensuring corrections are complete through follow-up, and Quality Control work order sign-off.

Responsibilities

• Manages work schedules for Quality Control Technicians and Inspectors to meet business goals and deadlines.
• Supervises the daily activities of Quality Control Technicians and Inspectors.
• Understands the assigned work area customer’s standards and requirements regarding work quality and completion; trains Quality Control staff accordingly.
• Conducts virtual and in-person jobsite inspections to ensure consistency and congruence of quality control efforts.
• Performs the functions of Quality Control Technicians and Inspectors as needed.
• Assists and coordinates efforts with EHS Department personnel regarding property and utility damage claims.
• Prepares for and participates in customer or other regulatory entity inquiries, inspections, and audits in a professional and respectful manner.
• Prepares and executes employee-related documentation and employee development/engagement efforts in conjunction with Management and the Human Resources Department.
• Travel as required.
• Other duties as assigned.

Requirements

• Associates degree in a utility construction-related program and 3-5 years of related work experience with a focus on quality work and contractual adherence, or a combination of education and experience.
• Working knowledge of communication utility prints, specs, and units.
• Ability to read and understand written and verbal instructions, correspondence, and memos, including contract language and unit descriptions.
• Effective and respectful written and verbal communication with all applicable stakeholders, both internal and external, at all levels of the organization.
• Team-oriented, keeping organizational needs at the forefront.
• Proficient use of computer hardware and software, including Internet software and databases; familiarity with Google-based applications is preferred.
• Understanding and use of general arithmetic such as addition, subtraction, multiplication, division, units of measure, and weight using whole numbers, fractions, and decimals.
• Ability to work flexible hours including overtime and weekends as needed.
• Maintains current DOT health card.
• Valid driver’s license with favorable driving record required; Class A license preferred.

Core Competencies

• Servant leadership with a strong focus on employee and organizational development.
• Strong business insight and organizational savvy.
• Organizational improvement mindset with a strong focus on customer satisfaction.
• Manages complexity.
• Global and forward-thinking perspective.
• Strategic mindset.
• Ensures accountability.
• Courage.
• Instills trust.

Benefits

• Weekly paychecks.
• Paid time off, parental leave, and holidays.
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance).
• 401(k) with company match.
• Stock purchase plan.
• Education reimbursement.
• Legal insurance.
• Discounts on gym memberships, pet insurance, and more.