Supervisor - Quality Assurance (Food Safety and Quality Assurance) - Night Shift

About the role

At Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We believe that if we can create fresh, real foods that pets love and help them live healthier lives, that their pet parents will also enjoy the many benefits of a rich life shared with a pet. IT’S AMAZING WHAT CAN HAPPEN WHEN YOU START COMPLETELY FRESH!

Responsibilities

• As a Quality Assurance Supervisor, you will work with plant management and other supervisory staff to maximize product quality and productivity.
• The Quality Assurance Supervisor will serve as the quality leader for the assigned shift providing leadership for the QA team.
• Flexible schedule required to cover peer PTO and/or other company business needs.
• Ensuring proper procedures are in place and being followed for employee safety, food safety, and product quality.
• Providing supervision of assigned employees through scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action, and performance management, as well as on boarding new team members.
• Serving as the QA decision-maker on the assigned shift and act on behalf of the QA Manager when delegated, escalating significant food safety, regulatory, quality, people, or business risks promptly.
• Serve as the FSQA representative on pillar teams in Freshpet’s Performance for Excellence Program and lead continuous improvement projects resulting from pillar assignments, as necessary.
• Supporting the development, implementation, review and maintenance of the Freshpet SQF Food Safety and Quality System and HACCP Plans.
• Reviewing/maintaining of manufacturing and quality records, verifying critical control and preventive control activities, identifying trends, and ensuring deviations are addressed and documented effectively for positive release.
• Auditing pre-operational & sanitation activities for continuous improvement.
• Communicating relevant personnel information, essential to ensuring effective implementation and maintenance of the SQF System.
• Assisting with validating changes to Food Safety fundamentals and Food Safety plans that have an impact on Freshpet’s ability to deliver safe food for pets.
• Supporting the development and maintenance of the Hazard Analysis Critical Control Point (HACCP) and Preventive Control plans for all products manufactured at Freshpet plants.
• Coordinating and delivering SQF, HACCP, Quality System and Food Safety training to QA team.
• Supporting Non-Conforming (Hold) product programs, including procedure development and maintenance, conducting product reviews, assigning non-conforming product dispositions, and timely communication to stakeholders.
• Coordinating problem solving as well as CAPA (corrective action preventive action) with manufacturing, and issuing reports, as required.
• Analyzing and resolving work, quality, and food safety problems in manufacturing, or assisting team members in problem solving.
• Assisting in consumer complaint investigations including evaluation and corrective actions resulting from investigations.
• Maintaining