Supervisor Production

American Emergency Vehicles (AEV) is a custom ambulance manufacturer for Type 1, Type 2, and Type 3 and medium-duty ambulances. At the heart of AEV is our unwavering commitment to caring for our customers and dedicated network of dealers. We are inspired by a calling to build ambulances with the highest standards of American-crafted excellence and approach every relationship with equally high standards. AEV is part of Terex Corporation, a global designer and manufacturer of specialized vehicles and equipment, including fire and emergency vehicles, waste and recycling equipment, RVs, and machinery supporting construction, utilities, and infrastructure.

About the role

The Production Supervisor is primarily responsible for overseeing and leading a team of direct labor associates in the manufacture and assembly of products, components, and parts for custom fire and rescue vehicles. The Supervisor is accountable for meeting production schedules, cost targets, and quality standards. This position emphasizes highly skilled processes, complex assemblies, and testing. The Supervisor must possess a high level of technical skill to assist operators in troubleshooting and problem resolution, and lead the team in safety, quality, efficiency, and continuous improvement initiatives.

Responsibilities

• Daily assignments of hourly production personnel to meet schedule commitments and cycle time requirements.
• Prioritizes and manages customer workflow within the department to ensure timely and efficient task completion in accordance with the customer schedule.
• Accountability for ensuring all quality, regulatory, and ISO requirements are met, including stopping production if appropriate.
• Reviews all work within the department to assure technical accuracy meets customer requirements, engineering design expectations, shop orders, engineering prints, bill of material, work instructions, and quality documentation.
• Assures all workmanship standards are met.
• Responsible for safety and environmental compliance of the department; holds employees accountable for following all OSHA and company policies and regulations.
• Actively participates in safety improvement activities.
• Maintains accurate and timely attendance records of employees in the department.
• Ensures departmental compliance and enforcement of all company policies and procedures.
• Ensures consistent and effective employee relations; recommends rewards/recognition and initiates necessary disciplinary actions.
• Provides technical expertise for problem resolution; liaises with Materials, Engineering, Sales Administration, and Product Management to determine root cause and corrective actions.
• Provides input and recommendations on staffing requirements and selection of departmental personnel.
• May assist in developing area budget goals for personnel, equipment, and supplies.
• Responsible for the training and development of all departmental personnel, including defining job function requirements, training plans, and maintaining the department qualification and training skill matrix.
• Evaluates employees in terms of skill set and other department/company requirements.
• Actively leads continuous improvement activities within the departments, including Lean foundational blocks (Identification of Waste, 5S, Standard Work, and Visual Management).
• Participates in Kaizen Events and value stream map creation; acts as a subject matter expert where appropriate.
• Performs or assists with any operations, as required or directed, to maintain workflow or respond to production requirements.

Requirements

• High School Diploma (Associate or Bachelor’s degree preferred).
• Minimum 5 years of work-related experience, with 2 years in a Supervisory or Leadership capacity.
• Practical experience including electrical, mechanical, welding, metal fabrication, etc.
• Experience in vehicle production or custom manufacturing environment.
• Detailed knowledge and experience with manufacturing processes.
• Thorough understanding and application of lean principles and continuous improvement methodologies.
• Excellent communication skills (verbal and written) with demonstrated team building and conflict resolution ability.
• Excellent employee and human relations skills.
• Excellent computer skills; ability to learn and use company-specific systems.
• Knowledge, training, and experience with regulatory agency requirements such as NFPA, FAA, OSHA, Annual RCRA, and triennial DOT requirements.

Position Expectations

• Safety: Follow AEV General Health & Safety Rules; ensure safe operating conditions; use proper PPE; maintain a clean and safe working environment; participate in safety meetings.
• Quality: Responsible for defect-free work; check work for conformance to process control instructions, specifications, and quality standards; identify and segregate non-conforming product; assist in corrective and preventive actions.
• Flexibility: Able and willing to work in other areas as needed; flexible with lunch and breaks when workflow requires; willing to work additional hours as necessary.
• Initiative: Actively participate in continuous improvement; seek out work in other areas when current assignment is complete; make suggestions for improving product quality, processes, safety, and company profitability.
• Teamwork: Positive working attitude; work constructively with others; abide by company policies and procedures; collaborate effectively in daily production and special improvement projects.
• Lean: Utilize skills to eliminate waste and improve processes; maintain 5S standards; use visual management tools; participate in Kaizen events and Lean Certification programs.
• Career Development: Attend and participate in meetings, training programs, and task force groups; work towards obtaining Bronze Lean Certification.
• Leadership: Lead the team; provide innovative thought leadership on strategies to grow market share, increase profitability, and meet long-term business goals.
• Action-Oriented: Enjoy working hard; seize opportunities; act with a minimum of planning.
• Conflict Management: Step up to conflicts; read situations quickly; settle disputes equitably; find common ground.
• Dealing with Ambiguity: Effectively cope with change; shift gears comfortably; decide and act without having the total picture.
• Drive for Results: Exceed goals successfully; consistently perform at a high level; push self and others for results.

Physical Requirements

• Lift/Push/Pull: Exerting up to 40 pounds of force occasionally and/or up to 20 pounds of force frequently.
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
• Stooping: Bending body downward and forward by bending spine at the waist.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching/Crawling/Reaching: Bending the body downward and forward; moving about on hands and knees or hands and feet; extending hand(s) and arm(s) in any direction.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or between work sites.
• Visual Acuity: Required for operating machines (e.g., lathes, drill presses, power saws, mills) and performing mechanical tasks of a non-repetitive nature (e.g., carpenters, technicians, service people, plumbers, painters, mechanics).
• Operate motor vehicles or heavy equipment.
• Subject to hazards: Includes proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or chemicals.

Work Environment

• Offices
• Plant floor
• Outdoors

Personal Protective Equipment

• Safety glasses if walking in plant vicinity.
• Earplugs if walking in plant vicinity.
• Closed-toed shoes required in the plant vicinity.