Supervisor, Production 2nd Shift-Ends

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and a pioneer in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV), a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help customers win in their marketplaces.

About the role

The Production Supervisor provides leadership to team leads and a team of hourly production employees, ensuring the team meets production targets safely, on time, and to established quality standards.

Responsibilities

• Provide leadership to team leaders and front-line hourly production team members; ensure a safe work environment, define expectations, provide resources, coach/teach/train associates, ensure accountability, and provide feedback.
• Develop, implement, and audit daily standard work.
• Drive a culture of continuous improvement; conduct root cause analysis and develop/implement corrective action plans.
• Maintain production schedule, meeting both quality and productivity requirements.
• Maintain good inventory control procedures for all raw materials required in the assigned department(s).
• Partner with supply chain, quality, shipping, and other departments to ensure the team meets production targets safely, on time, and to established quality standards.
• Ensure timely response to operational issues impacting customer expectations and project cycle time performance.
• Be knowledgeable of company policies and engage appropriate resources (HR, Safety, etc.) when required to handle issues that arise.
• Support, communicate, implement, sustain, and consistently enforce all company policies/procedures.
• Build and sustain good morale and attitudes among all reporting associates.
• Initiate requisitions for open positions; interview and determine best candidate for position.
• Document associate skills and knowledge to create a skills matrix of employee training needs and accomplishments.
• Capture and analyze data regarding productivity; understand through observations the causes for high and low productivity.
• Understand production requirements and direct resources appropriately to procure shipment items; communicate decisions with data and documentation.
• Maintain accurate timekeeping in ADP for all assigned direct reports.
• Enforce safety rules, practices, and procedures to ensure the safety of associates, buildings, grounds, and machinery.
• Other duties as assigned.

Requirements

• High school diploma or GED.
• Minimum 3 years’ experience in a leadership position (team lead, team captain, supervisor, shift lead, etc.).
• Minimum 5 years’ experience working in a manufacturing environment.

Qualifications

• Two years’ experience with 5S, Lean/Six Sigma, or other continuous improvement methodologies.
• Proficient with MS Office (Outlook, Excel, Word and PowerPoint).
• Excellent written and verbal communication skills; able to interact and work effectively with employees at all levels of the organization.
• Demonstrated ability to manage competing priorities in a fast-paced environment.
• Must be willing to work extended and/or weekend hours when required.

Skills

• Customer Focus
• Manages Complexity
• Decision Quality
• Action Oriented
• Resourcefulness
• Directs Work
• Plans and Aligns
• Ensures Accountability
• Drives Results
• Collaborates
• Manages Conflict
• Interpersonal Savvy
• Values Differences
• Builds Effective Teams
• Communicates Effectively
• Drives Engagement
• Organizational Savvy
• Courage
• Instills Trust
• Demonstrates Self-Awareness

Benefits

• Medical, Dental, and Vision coverage.
• 401k Retirement Plan.
• Flexible Spending.
• Paid Holidays.

About the company

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. These values define Dover to all key audiences: shareholders, customers, prospective employees, and especially ourselves. Our values guide our actions, decision-making, and performance measurement. Dover’s unwavering commitment to these values defines who we are as a company:

• Collaborative
• Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust