Supervisor, Procurement

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

About the Role

Responsible for overseeing the daily drop ship procurement activities to ensure timely and accurate order fulfillment for O&P patient needs. Supervises a team of procurement specialists focused on coordinating with vendors, updating system records, and resolving order issues. Emphasis is placed on the accurate and efficient execution of drop ship workflows and alignment with operational and clinical priorities.

Responsibilities

• Manage and monitor daily drop ship procurement activities to ensure timely and accurate delivery of products to patients and clinics.
• Coordinate with suppliers to resolve daily pricing discrepancies or product availability issues related to drop ship orders.
• Ensure system records are accurate and up to date (e.g., item master, discontinued products).
• Provide day-to-day guidance to procurement specialists on order entry, troubleshooting systems, and vendor communications.
• Maintain documented records for audit purposes related to purchase orders and drop ship transactions.
• Serve as a primary point of contact between internal departments and suppliers for drop ship-related escalations.
• Support compliance with internal procurement procedures and quality standards specific to O&P product categories.

Requirements

• Bachelor’s Degree in Supply Chain Management or related field of study, preferred.
• 3 years of experience in Supply Chain, Management, or Procurement function.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Skills

• Familiarity with O&P products, vendors, and fulfillment requirements.
• Strong coordination and communication skills (both oral and written) with internal stakeholders and external suppliers.
• Detail-oriented with a commitment to accuracy in order processing and system updates.
• Working knowledge of procurement software and ERP systems (e.g., Oracle) preferred.
• Ability to manage competing priorities in a fast-paced healthcare supply environment.
• Sound data analysis, data management, and quantitative skills.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs - Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest