Supervisor, Primary Care

About the role

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsibilities

• Manages and directs the administrative activities of assigned small/micro size Hospital-based or Community-based ambulatory site with one or no minor service offerings, and 20 or less Exam Rooms

• Creates and contributes to strategic operational plans, identifies opportunities for innovation, continuously improves ambulatory care delivery models, and ensures the understanding, alignment, and commitment of all staff within span of control

• Collaborates with leadership to design, develop, and implement clinically and fiscally responsible program philosophies, strategic goals and objectives

• Coordinates the onboarding process of new clinicians to the practice and all operational aspects of integrating new clinicians into Ambulatory Care

• Ensures practices, procedures, and policies comply with state, federal, and other regulatory agencies

• Participates in Ambulatory site design and refurbishment, including expansion or consolidation, and ensures sites comply with all applicable regulatory requirements

• Develops, coordinates, and maintains standardized work policies and procedures to improve operational effectiveness, level of care, and efficiency within span of control to achieve organizational goals

Qualifications

• High School Diploma or equivalent required

• Bachelor's degree preferred

• A minimum of three (3) years of healthcare supervisory and operations experience, preferred in an ambulatory practice setting

• YNHHS employees may substitute 3 years of internal experience in a clinical/ office setting

• Excellent written and oral communication skills

• Proficient with Microsoft Office including Excel, Word, and PowerPoint

• Knowledge of health care industry desirable

• Ability to multitask high volume activity, other practice management software

• Ability to deal with all levels of management and different types of staff