Supervisor, Payroll Distribution

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. A Brief Overview The Supervisor is responsible for the day to day functionality of the Distribution department by ensuring that processes are followed and that the colleagues on the Distribution team process payrolls in a timely and accurate manner. What You Will Do Serve as a subject matter expert to address customer escalations and concernsModify priorities in line with changing business demandsDrive operational improvements by monitoring, enhancing, and streamlining process flows with emphasis on automation and efficiencyRespond to and/or contact colleagues as directed or required to resolve questions, issues, or escalationsProvide leadership support as needed in related departments including, but not limited to Active Benefits, Flexible Spending Account and RetirementWork cross-functionally with other TriNet colleagues to deliver exceptional customer service and build cohesive interdepartmental relationshipsOversee daily operations of the distribution departmentDevelop and maintain standards of operating procedures when neededEnsure regular maintenance of all hardware: printers, postage machine, and sealing machinesMaintain positive relationships with third party vendorsManage cost associated with shippingMonitor weekly invoice statements from vendors for correct billingPerform weekly system back-up on softwareMaintain printing and shipping supplies along with the shipping databaseFacilitate the shipping of internal and external customer materialsCommunicate with department leadership to maintain workflowProvide department managers with access reports upon requestCoordinate with IT to test and maintain remote printing location capabilitiesPrint end of day reports to ensure all print jobs have been runOther projects and responsibilities may be added at the manager’s discretionDevelops team members through coaching, mentorship and training opportunitiesProvide weekly or bi-weekly Performance Reporting to Colleagues via emailConduct weekly One-on-One with direct reports and follow up via email with discussion points and improvement opportunities (if any exists)Performs other duties as assignedComplies with all policies and standards Education Qualifications Bachelor's Degree or equivalent experience preferred Experience Qualifications Typically 3+ years OR 5+ years of experience with High School Diploma Skills And Abilities Excellent verbal and written communication skillsAbility to communicate with employees at all levels of the organizationExcellent collaboration, teamwork, and interpersonal skillsExcellent presentation and facilitation skillsA demonstrated commitment to high professional ethical standards and a diverse workplaceAbility to adapt to a fast paced continually changing business and work environment while managing multiple prioritiesProficient in Microsoft Office SuiteMust be detailed oriented and highly organizedGeneral knowledge of Oracle and Microsoft based applications and databasesEffective Time Management and Organizational skillsAbility to follow established procedures in a timely, accurate mannerAbility to create and comprehend reports and spreadsheetsAbility to maintain effectiveness and professionalism when experiencing change in work tasks and/or the work environmentAbility to write reports, business correspondence, and procedure manuals. Travel Requirements Minimum travel required Work Environment Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. The preferred location for this role is Memphis, TN, and the salary range for this location is $69,900.00 to $118,000.00. All qualified external applicants will be considered for an in-office role, based in Memphis. All qualified internal candidates are encouraged to apply and consider relocation to Memphis and may be considered remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience. A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan. Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904 Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.