Supervisor, Organ Preservation

About the role

The Supervisor, Organ Preservation assists the Manager, Organ Utilization in facilitating the day-to-day operations of the Preservation Coordinator (PC) team. They support the daily supervision, training, and performance evaluation of the Preservation Coordinators, oversee the living-related donation coordination and preservation process, and manage organ recovery supplies and office functions.

Responsibilities

• Supports hiring, onboarding, training, and ongoing professional development of clinical staff, including preserving competency through education and collaboration with Clinical Education and Hospital Engagement teams.
• Evaluates staff performance in coordination with leadership, providing feedback, completing reviews, and assisting with disciplinary actions while modeling organizational core values.
• Coordinates team operations, including scheduling on-call rotations, overseeing living donation processes, and managing organ recovery supplies and office functions.
• Serves in key clinical and leadership roles such as Organ Preservation Advisor on Call (AOC), and provides coverage for organ preservation during high-demand periods.
• Leads quality improvement efforts, facilitates team meetings, and ensures effective systems training (e.g., TransNet) and continuous enhancement of clinical practices.
• Training in Compliance with Regulatory Guidelines
• Partners with the Clinical Education team to support training operations, develop and update training materials, and implement continuing education programs and competencies for Preservation Coordinators and clinical staff.
• Supports onboarding and mentorship of new clinical staff, facilitates completion of training requirements (e.g., lectures, exams, didactic sessions), and provides ongoing feedback to ensure timely progress and competency development.
• Administrative
• Reviews and approves timecards of assigned team members.
• Aids in the coordination and revisions of the on-call scheduling of all recovery as needed.
• Aids in the implementation of strategic planning with department and organizational leadership.
• Maintains clinical skills, participates in on-call schedule.
• On-Call & Office Requirements
• Shares on-call responsibility on a rotating basis with other staff in the preservation role.
• Assists clinical leadership with special projects, as assigned.
• Performs related duties, responsibilities and projects as needed and/or assigned.
• Maintains an environment that supports professionalism, teamwork, effective communication and displays DNA’s core values.

Requirements

• Minimum Education: H.S. Diploma
• Preferred Education: Associate, Bachelor, or Master's Degree in an applicable field
• Minimum Experience: 3 years of organ preservation experience
• 1 year of precepting experience
• Certified Transplant Preservationist (CTP) or Certified Procurement Transplant Coordinator (CPTC)
• Excellent verbal and written communications skills
• Impactful presentation and facilitation skills
• 5 years of organ preservation experience
• Experience in strategic planning of short term and long-term staff development, educational goals, and knowledge transfer
• Experience in developing, implementing, and maintaining training systems, and most importantly - coaching and developing others to improve their clinical practice