Supervisor Operations - Trucking

Responsibilities

• Set an example of high integrity and fair treatment of others.
• Effective utilization of the Safety Specialist program as a tool for accomplishing the safety goals of the operation and for developing future leadership.
• Ensure logistics and inventory information is collected, sorted, verified, analyzed, and distributed to key customer contacts in a timely and efficient manner.
• Serve as the primary point of contact for customer inquiries and assist with resolving concerns and discrepancies.
• Makne necessary, timely adjustments to daily load schedules by managing asset availability, driver headcount, and customer needs.
• Supervise daily customer inventory levels and provide alerts to management and customers if impending problems may occur.
• Demonstrate the highest commitment to “zero occurrences” by assisting the Operations Manager in implementing and leading the Safety, Health and Environmental efforts at the operation.
• Build and maintain strong customer relationships and proactively identify ways to improve efficiency and service.
• Support operations leadership through all phases of the hiring process, including telephone screening, onsite interviews, documentation/paperwork, and onboarding.
• Exhibit leadership qualities with the ability to solve problems and make decisions both individually and in a team environment.

Requirements

• Ability to work independently in an industrial setting, effectively balancing customer, company, and team member needs.
• Ability to delegate and/or involve others where appropriate.
• Understands and is committed to the growth and development of team members, and provides motivation and encouragement to team members to follow his/her example in the areas of safety, health and the environment.
• Effectively communicate on several different levels and with various stakeholders (customers, team members, and other managers).
• Ability to interact and work effectively with vendors, always maintaining a high level of integrity.
• Must be a hands-on, hardworking self-starter with the ability to problem-solve in a fast-paced, changing environment.
• Manage, maintain, and elevate customer relationships.
• Absorb and maintain the professionalism & cleanliness of the operation through consistent use of our 5S principles/system.
• Must understand and commit to the Savage System.
• Willingness to work a rotating schedule (day shift, mid shift, night shift) and be “on call” on scheduled weekends.

Qualifications

• Experience in a trucking/transportation setting (Preferred).
• CDL-A license is a must (may be required to perform driving duties due to operational needs).
• Excellent written and oral communication skills.
• General knowledge of commonly used concepts, practices, and procedures within the transportation industry.
• Knowledge of computers and related hardware/software.
• Willing to study and learn new technical skills and techniques.

Physical Requirements

• The candidate should be in good physical condition.
• Some of the work will be outdoors, working alongside field personnel, climbing stairs, ladders, and on and off equipment.