Supervisor - Operations | Monday to Thursday 2PM to 12AM

About the role

As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, and housekeeping. You will report directly to a Manager or Senior Manager Operations, train, coach, and counsel associates, and have at least two or more direct reports. You will ensure compliance with operational, audit, safety, and all other company policies while focusing on meeting customer requirements and contributing to the development of processes and procedures.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates, and related metrics; take corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection processes are accurate and excess costs are eliminated
• Ensure a safe working environment and follow safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitor performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitor performance standards for equipment, assembly, housekeeping, etc.
• Develop and implement training certification programs; ensure warehouse employees receive training

Requirements

• High School Degree or Equivalent required
• Fork Lift Certification preferred
• 3 years warehouse and distribution operations experience
• 1 year experience leading warehouse associates
• Ability to operate a forklift or obtain a forklift certification
• Strong knowledge of inventory control processes
• Knowledge of electrical, construction, or mechanical products
• Strong communication and interpersonal skills
• Strong time management skills
• Basic computer skills
• Attention to detail
• Ability to learn and use business planning systems
• Resolve problems in a timely manner under stressful situations
• Comfortable working in a team environment
• Ability to operate hand and power tools and equipment
• Ability to anticipate and prepare for customer needs

Physical Expectations

• Work is physically strenuous; workers are required to lift heavy packages up to 50 pounds
• Work may require excessive bending or stooping
• Employee required to climb ladders
• Employee required to use hand tools
• Employee uses heavy machinery (e.g., forklift, etc.)

Pay

$64,653 - $84,048 annually. This amount reflects the range Wesco reasonably believes it will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents.

Benefits

Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

About the team

At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a dependable world. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. With a workforce of over 20,000 people worldwide, we embrace unique perspectives and promote a culture grounded in teamwork and respect. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.