Supervisor, Operations

Shift

B: 2nd Shift Sun-Wed 5pm-3:30am

Responsibilities

• Reviews inbound appointment log and open order report each day in order to plan work activities.
• Plans inbound and out-bound schedules accordingly to meet customer metrics.
• Determines staffing needs based on work load and schedules staff accordingly.
• Sets up and manages work schedules.
• Assigns workers to specific duties based on work load and shipping schedules.
• Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates.
• Tracks productivity and qualifies performance by individual, function, and department.
• Works with Inventory Control to ensure the highest level of inventory accuracy possible.
• Manages payroll of department.
• Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
• Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Ensures that proper safety procedures are followed.
• Maintains harmony among workers and resolves grievances.

Requirements

• High school diploma or general education degree (GED)
• One to three months related experience and/or training
• Or equivalent combination of education and experience

Qualifications

• Directly supervises 20+ employees in the area of Operations.
• Interviews, hires, and trains employees.
• Plays a key role in planning, assigning, and directing work.
• Appraises performance; rewards and disciplines employees.
• Addresses complaints and resolves problems.

Skills

• Strong organizational skills
• Ability to manage multiple tasks and prioritize effectively
• Excellent communication and interpersonal skills
• Knowledge of warehouse operations and inventory management
• Ability to work independently and as part of a team

Benefits

• Medical
• Dental
• Vision
• 401(k) + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

Pay

$65,000 - $70,304

Schedule

B: 2nd Shift Sun-Wed 5pm-3:30am