Supervisor on Duty, Operations (Seasonal)

About the role

Join the Dallas Arboretum as a Seasonal Supervisor on Duty, Operations (SOD) and play a key role in creating a beautiful, welcoming, and memorable experience for every guest. In this hands-on leadership position, you will guide and support the janitorial team while ensuring the Arboretum’s grounds, restrooms, and facilities remain clean, safe, and event-ready at all times. This role blends team leadership, operational oversight, and active fieldwork, requiring a strong attention to detail, a proactive approach, and a commitment to excellence. You’ll coordinate daily workflows, respond to real-time needs across the property, and collaborate with cross-functional teams during events to maintain the Arboretum’s high standards.

Ideal candidates thrive in a dynamic, outdoor environment, enjoy leading by example, and take pride in maintaining spaces that delight visitors in every season. If you’re energized by fast-paced operations, teamwork, and making a visible impact every day, this is a great opportunity to grow your leadership skills while contributing to one of Dallas’ most iconic destinations.

Schedule

The Supervisor on Duty is classified as a Seasonal position, working four 10-hour days a week including weekends and evenings. Assigned work shifts will be Thursday through Sunday.

Responsibilities

• Supervise and oversee workflow of staff for efficient productivity and successful completion of duties.
• Delegate work assignments as appropriate.
• Assist with dispensing supplies.
• Perform routine janitorial maintenance as specified by Operations Management including cleaning/stocking restrooms, emptying trash cans, cleaning offices, monitoring property for trash on ground, etc.
• Identify, report, handle, and document any problems with facilities as needed (i.e. leaks, broken items, maintenance issues, etc.). Escalate issues in a timely manner, as appropriate.
• Safely operate and be responsible for minor maintenance of janitorial equipment used.
• Meet janitorial project completion schedules on a daily, weekly, and monthly basis.
• Assist with special projects as required.
• Meet and check-in with the evening janitorial team daily and confirm their area assignments.
• Partner and maintain communication with Public Events, Guest Experience, and Security teams throughout events to ensure that the guest experience is optimal.
• Support the Security department with handling reported injuries, incidents, and emergencies.
• Perform other duties, as assigned.

Requirements

• High School education or equivalent.
• 2-5 years transferable operations experience, or related experience; 1-year supervisory experience preferred.
• At least 18 years of age.
• Basic computer skills.
• Basic English understanding and communication skills.
• Proficient in workplace safety measures.
• Ability to work flexible hours as needed, including weekends and evenings.
• Ability to lift 30 lbs and to physically and repeatedly walk the property for janitorial/equipment oversight and support in all weather conditions.
• Valid Driver’s license and reliable transportation.
• Ability to pass all pre-employment requirements including background check, drug screening, and physical examinations.

Skills

• Manage multiple tasks with attention to detail and accuracy, professional work ethic.
• Basic communication in English, required. Bilingual in English and Spanish, preferred.
• Excellent customer service and communication skills.
• Ability to organize, delegate and oversee workflow; deadline driven.
• Problem analysis and problem-solving skills; good independent judgment skills.
• Flexible, proactive versus reactive skills, with positive problem solution skills.
• Self-starter; initiative, extensive walking and standing.