Supervisor MRI Imaging Operations

About the role

The Imaging Supervisor (IS) serves as a subject matter expert and is responsible for performing and/or overseeing the performance of all technical procedures within their respective modality sections. Reporting to the Imaging Manager, the IS works under the direction of the Senior Director and clinical faculty leadership.

Responsibilities

• Serves as the principle subject matter expert on their respective imaging discipline/modality.
• Works with patients, patient family members, imaging technologists, physicists, imaging faculty, administrative support, and imaging leadership to continuously evaluate and strive to improve operational efficiency and quality of service.
• Works with supervisory and management colleagues across the Institute as well as network affiliates to ensure seamless communication and coordination across imaging disciplines and locations of services.
• Manages unexpected vacancies, adjusts staffing schedules, and serves as a secondary backup staff to participate in clinical duties to ensure business continuity.
• Exercising financial stewardship, the IS will work with the Imaging Manager to plan for, and manage, operational and capital expenses for their respective site.
• Oversees technical procedures and imaging protocols specified in clinical trials, implements necessary training and compliance activities, and provides support to the Imaging Manager for HR-related work.
• Ensures regulatory and accreditation compliance, addresses patient/family feedback and complaints, and leads quality assurance/quality improvement activities.
• Assesses equipment performance, troubleshoots technical issues, coordinates necessary maintenance activities, and assists in harmonizing efforts/results across all locations.
• Communicates imaging service disruptions and restoration activities to clinical staff and applicable customer bases.
• Supervises technologists, Lead Technologists, Program Administrators, and/or others associated with the IS's primary scope of responsibility.
• Performs clinical activities within their respective modality in times where staffing levels are not adequate.

Requirements

• Graduate of a hospital-based and/or an accredited imaging technology program (e.g., Radiography, Nuclear Medicine, Sonography, or MRI).
• Associate’s of Science or closely related degree is required (Bachelor’s or Master’s degree preferred).
• Current certification and/or registration in the applicable imaging discipline required (e.g., ARRT, NMTCB, ARDMS).
• Supervisors overseeing multiple modalities must be registered or certified in at least one of the modalities.
• Current Massachusetts Radiologic Technologist License in the applicable imaging discipline required (except for MRI and Ultrasound supervisors).
• 3-5 years hospital-based experience in an imaging discipline.
• 2+ years of supervisory/management or leadership responsibilities preferred.
• Current BLS certification or must obtain an active BLS certification within 90-days of hire.

Qualifications

• Excellent interpersonal, verbal and written communications skills.
• Strong quantitative, analytical, problem-solving, and organizational skills.
• Attention to detail.
• Excellent customer service skills.
• Advanced knowledge of medical imaging and regulatory/accreditation compliance.

Skills

• Technical skills associated with the IS primary scope of responsibility.

Benefits

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute offers a comprehensive benefits package including:

• Patient Care
• Research
• Education
• Community Engagement
• Work-Life Balance
• Professional Development
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine
• Wellness Programs
• Subsidized Parking
• On-Site Fitness Center
• Commuter Benefits
• Generous Paid Time Off
• Parental Leave
• Family Leave
• Maternity/Paternity Leave
• Flexible Spending Accounts
• Health Savings Accounts
• Retirement Plans
• Disability Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Volunteer Time Off
• Telemedicine