Supervisor (Monday to Friday 8:0am-4:00pm)

Job Summary

Responsible for ensuring that Custodians and Lead Workers perform cleaning and building services according to contract specifications and company directives. Performs cleaning and building services.

Essential Functions

• Complies with all Agency policies and procedures and follows contract specifications
• Keeps up with contract changes, modifications, and provisions
• Reads, writes, and speaks English
• Oversees all aspects of cleaning of assigned areas
• Trains employees in proper cleaning procedures
• Affords mentorship to newly hired custodians
• Sets general cleaning, maintenance, and floor care service duties
• Ensures all work is performed to contract specifications or company directives
• Promptly answers/responds to all calls or messages from project manager or representative
• Ensures all work follows Chimes DC Quality Control Program guidelines
• Inspects scheduled work and keeps daily log of cleaning discrepancies
• Signs inspection reports and other correspondence on behalf of Chimes DC
• Ensures completion of special cleaning requests as assigned by Manager
• Ensures assigned custodial workers and lead workers follow work schedules
• Maintains daily time and attendance records for assigned staff
• Verifies acceptability of leave requests and return to work documentation
• Ensures compliance with dress code and personal hygiene standards for self and staff
• Implements safety policies and procedures
• Ensures compliance with safety and security procedures for self and staff
• Aids in keeping SDS book current and chemical list updated
• Reports malfunctioning fixtures and necessary building repairs
• Completes time studies and appraisals according to established guidelines
• Evaluates, disciplines, supervises, and provides feedback to assigned staff
• Invents and orders supplies with approval of Project Manager
• Ensures proper care and maintenance of equipment
• Performs cleaning and maintenance tasks as assigned
• Passes and complies with CPR/First Aid training and OSHA training
• Attends meetings and training programs and relates information to employees
• Attends work regularly and remains on site for scheduled shift
• Passes and complies with all building and security requirements and procedures

Secondary Functions

• Assists with completion of new hire paperwork
• Affords Manager in absence of Manager
• Works with outside agency staff and job coaches to aid Chimes employees
• Ensures customer satisfaction/communication according to the statement of work
• Performs other duties, tasks, and special projects as required

Physical Abilities Needed to Meet Work Demands

• Ability to stand or walk for long periods of time
• Ability to go up and down stairs
• Ability to reach above the head, bend, kneel, and, stoop
• Ability to lift, carry, and push up to 50 lbs. as needed
• Ability to work in dusty spaces or adverse weather conditions
• Ability to see details on the floor, above the head, or on surfaces

Job Competencies Needed for Success on the Job

• Ability to work independently and collaboratively with others
• To maintain confidentiality
• To work in a constant state of alertness and with safety always in mind
• To be flexible and dedicated to quality and customer service
• To supervise and develop others
• To make decisions and solve problems
• To plan, implement, organize, and prioritize
• To manage multiple tasks effectively
• To react immediately to emergency situations
• To analyze data and recommend corrective action
• To read, understand, and apply complex contract provisions and technical material
• To maintain and submit reports, logs, and other paperwork in a timely manner
• To understand and comply with safety procedures and environmental requirements
• To report problems and supply and equipment needs to proper authority
• To use technology for completion of specified job duties
• To manipulate numbers
• To act with integrity and ethical standards in job performance
• To operate machinery without posing a safety hazard to self or others
• To use and care for equipment and cleaning supplies properly
• To complete tasks in a timely manner with numerous interruptions
• To work a flexible schedule
• To deal with others in a positive, enthusiastic, respectful, and courteous manner
• To provide guidance, direction, and technical support

Other requirements

• Valid driver’s license from state of residence and ability to drive, if applicable for site
• License must have been valid for at least 3 years
• Acceptable driving record as determined by Agency’s insurance carrier and by Chimes DC policies and procedures
• If driving 15 passenger van, must be at least 25 years old

Essential Personnel

This position is designated as essential. When the facility is faced with an institutional emergency, employees in this position may be required to remain at their work location or to report to work to protect, recover, and continue operations at the facility.

Education

A high school diploma or equivalent is preferred. CPR/FR certification is preferred.

Experience

Two (2) years of supervisory experience within the past four (4) years in directing cleaning type operations for buildings of the approximate size of the building(s) to be cleaned under this contract. Demonstrated ability and knowledge of building service management relevant equipment, chemicals, and their applications.

Total Rewards (For Full-Time Employees = >30 hours/week)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Company Match
• Transportation Subsidy
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.