Supervisor Merchant Invoice & Pre-Settlements

Job Description

Oversights both wholesale market settlement invoices and non-market merchant invoices. Ensures invoices are accurate, compliant with contractual terms and market rules, and supported by underlying operational and settlement data. Partners closely with Front Office Merchant Operations, Energy Accounting, Risk Management, and external counterparties.

Job Responsibilities

• Employee Safety, Development & Team Building
• Provides employees with coaching, feedback, and developmental opportunities and builds effective teams.
• Demonstrates a passion for safety. Promotes and supports a culture of total safety including eliminating at-risk behaviors by conducting safety audits and inspections, eliminating hazards and near misses, and attending safety meetings.
• Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
• Ensures required training is successfully completed.
• Challenges and inspires employees to achieve business results.
• Accountable to ensure employees adhere to legal and operational compliance requirements, as well as safety standards.
• Conducts and ensures the completion of performance reviews and development plans.
• Provides coaching, direction, and leadership support to team members in order to achieve employee, business, customer, and safety results.
• Invoice Review and Validation
• Oversees the end-to-end review and approval of merchant invoices, including organized wholesale market settlement invoices, power purchase agreement (PPA) invoices, bilateral energy and capacity transactions, and transmission and congestion-related charges.
• Ensures invoices are validated against contractual terms, settlement provisions, market tariffs, protocols, business practice manuals, meter data, schedules, nominations, and settlement statements.
• Validates settlement charge codes associated with ISO(s), such as CAISO, SPP, or other applicable market operators.
• Establishes standardized review criteria, approval workflows, and documentation to support internal controls and audit readiness.
• Reconciliation, Issue Resolution, and Disputes
• Led reconciliation of invoice charges to internal settlement systems and accounting records.
• Investigates discrepancies, performs root-cause analysis, and implements corrective actions.
• Manages invoice disputes with counterparties, market operators, transmission providers, and vendors.
• Coincides closely with Energy Accounting to support timely accruals, corrections, and accurate financial reporting.
• Process Improvement and Analytics
• Develops and maintains analytical tools and reporting to identify trends, anomalies, and recurring issues.
• Drives continuous improvement to increase efficiency, reduce manual effort, and strengthen controls.
• Pairs with IT and business stakeholders to enhance settlement, contract-tracking, and invoice-management systems.
• Supports evolving market participation and increasing portfolio complexity.
• Stakeholder and External Engagement
• Serves as a primary point of contact for invoice and settlement-related questions from internal stakeholders.
• Communicates complex settlement and contract issues clearly to both technical and non-technical audiences.
• Interacts professionally with external counterparties and providers of third-party contract services.
• Supports internal and external audits as required.

Minimum Qualifications

• Bachelor’s degree in business, finance, accounting, economics, engineering, or a related field, or an equivalent combination of education and experience.
• Four (4) years of experience in energy settlements, invoice analysis, market operations, Power Purchase Agreement (PPA) administration, or energy accounting.
• Skilled in the use of spreadsheets, databases, ETRM, settlement, and/or contract management systems and applications.
• Demonstrated experience in leading and motivating employees.
• Demonstrated experience interpreting contracts and validating complex invoices.
• Strong knowledge of wholesale energy markets and accounting principles.
• Strong interpersonal, written and verbal communication skills.
• Strong negotiating, problem solving, analytical and conflict resolution skills.
• Proven track record of applying conflict resolution skills to resolve complex internal and/or external customer issues.
• Strong knowledge of FERC, NERC, NAESB, WECC and the CAISO, SPP or other ISO/RTO market operators.

Desired Qualifications

• Prior supervisory or team-lead experience.
• Experience supporting power purchase agreements, including renewable or long-term contracts.
• Advanced analytical, spreadsheet, and problem-solving skills.
• Able to be effectively present and represent PSE in industry forums and workgroups.

Additional Information

At PSE, we value our employees and provide them with opportunities to excel. We offer a competitive and comprehensive total rewards package. To learn more about why PSE is a great place to work, see our Employee Value Proposition, which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector.

The pay range for this position is $87,800.00 - $212,300.00, and this position is eligible for annual goals based incentive bonuses.

PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).

For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.

Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.

Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com)