Supervisor, Medical Office - Neuropsychology - Physician Practice
Hackensack Meridian Health · Neptune City, NJ · 1 mo ago
Administrative$54k/yrFull-time
We need to output HTML fragment with sections: Overview (maybe not a heading? The instruction: use About the role? But they said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. The posting includes Overview, Responsibilities, Qualifications, Compensation (Pay), Benefits (mentioned), maybe Schedule not present. Also there is "Physical ability" etc part of Qualifications? Actually that is part of Qualifications (physical demands). We'll treat that as part of Qualifications. We need to preserve all substantive info, remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!" (application instruction). Also remove EEO statement, network, influenza vaccination facility, etc. Also remove "Compensation Minimum rate of $53,601.60 Annually HMH is committed..." but we need to keep Pay section content: the minimum rate and explanation. We need to keep the compensation details but not the fluff? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep the compensation details, but we can format as a
under Pay heading. However we must not include filler like "commensurate with experience". The posting includes a lot of explanation about compensation; that's substantive. So we keep it. Benefits: The posting mentions "In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits." That's substantive, so we need Benefits section. Schedule: Not mentioned, so we omit. Skills: Not explicitly separate; but we have computer skills etc under Qualifications. Could we create Skills section? The instruction: prefer a few substantive sections over many thin ones. We could incorporate skills into Qualifications. Probably better to keep Qualifications includes education, knowledge, skills and abilities. So we don't need separate Skills. Thus sections: Overview (maybe as
About the role? But they said use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Overview could be considered "About the role". We'll use About the role
for the overview paragraph.
Then Responsibilities: Responsibilities
with - items.
Then Qualifications:
Qualifications
with maybe - for required and preferred? Could separate required and preferred as subheadings? But they said only use headings from list; we could still use
for prose. We'll keep required and preferred as paragraphs.
Then Pay:
Pay
with containing compensation details.
Then Benefits:
Benefits
with describing benefits.
We must not include duplicated lines. Ensure we capture all substantive info from overview, responsibilities, qualifications, compensation, benefits.
Let's extract overview text: "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change."
We'll put that in a
.
Responsibilities: The bullet list under "A day in the life of a Medical Office Supervisor at Hackensack Meridian Health includes:" then subheadings Operational Support, Billing Oversight, Work Flow, plus other duties etc. We need to capture all duties. We'll create list items for each duty. Could group under subheadings but not required. We'll just list each duty as
- . Ensure we capture all.
Let's list responsibilities from text:
Operational Support:
- Oversees team members and leads by example to ensure patients and visitors are greeted in a prompt, courteous and helpful manner.
- Monitors flow of patients within the office and ensures that team members and patients are aware of delays.
- Develops and enforces team member work assignments and maintains master work schedule.
- Works with practice administrator in developing and implementing goals and objectives.
- Oversees office operations and ensures functions are being completed.
- Assists in the recruitment, development and supervision of team members.
Billing Oversight:
- Assists in overseeing the billing practices within the office.
- Ensures that key functions are completed timely and accurately, and priorities are completed daily, including accurate data entry of demographic information, charge and payment posting, and end of day procedures.
- Keeps abreast of reimbursement procedures and insurance requirements and regulations and communicates necessary information to team members.
- Runs billing reports regularly including appointment reconciliation reports and keeps aware of visit data.
- Assist with monthly report preparations with new patient volumes, expense variances, OT explanations, and revenue.
- Ensures that collected monies are stored safely according to practice protocol.
Work Flow:
- Serves as a liaison between the practice administrator, the providers, and the team members.
- Coordinates activities between clinical and clerical team to promote team work, and facilitate intra-office communication and problem solving.
- Ensures office has adequate inventory while monitoring purchases to ensure approved vendors are utilized and orders remain within budget parameters.
- Assists practice administrator with addressing facility issues through coordination of property work orders and repairs as needed.
- Follow appropriate protocol for engaging vendors` services, seeks required approvals prior to engaging services, and provides timely follow up of invoice processing.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Physical demands (maybe part of Qualifications but appears after Responsibilities? Actually after Responsibilities there is a block: "Standing, Walking and/or continuously moving around. Kneeling stooping, crouching, crawling or working in other unusual physical positions. Climbing (including step stools and/or stairs) or balancing Stretching and/or reaching to retrieve/replace objects Pushing, pulling, lifting, and/or carrying heavy objects (20 lbs. or more) without aid of physical devices.Dexterity and eye-hand coordination to perform activities that involve holding, positioning, manipulating, typing (keyboarding or data entry), etc. Visual ability to monitor instruments and computers, distinguish characters (letters, numbers, etc.) recognize colors, observe physical characteristics, etc. Hearing ability to recognize sounds, sound patterns and/or other auditory stimuli. Physical ability to react/respond quickly in emergencies, including life threatening situations."
This seems like physical requirements; could be part of Qualifications (physical demands). We'll include under Qualifications.
Qualifications: Required: "High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Prior supervisory experience or minimum two years experience in a medical office, and two years progressively responsible clerical/secretarial experience involving public contact.Excellent communication skills leadership abilities, positive attitude, ability to multitask, organized and flexible.Computer skills including Microsoft Excel, Word"
Preferred: "Secretarial science education or Associates degree in health or business administration, or equivalent work experience, preferred.EMR experience preferred"
We also have physical demands as above.
We'll format Qualifications with maybe two paragraphs: Required and Preferred, plus physical demands as a paragraph.
Pay: The compensation block: "Minimum rate of $53,601.60 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. Job Duties The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.Experience: Years of relevant work experience.Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.Skills: Demonstrated proficiency in relevant skills and competencies.Geographic Location: Cost of living and market rates for the specific location.Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits."
We need to keep all that. However note that the benefits sentence appears also in compensation block; we already have Benefits section separate; we might duplicate if we include that sentence in Pay. But the instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. If we remove the benefits sentence from Pay, we would be losing that detail (though we will have it in Benefits). But the sentence is part of the compensation block; we could keep it in Pay and also have Benefits section; that would duplicate the benefits sentence. Duplication is to be removed: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should avoid duplicated lines. The benefits sentence appears also in the compensation block; we should keep it only once, likely in Benefits section. So we will omit that sentence from Pay section.
Thus Pay section will contain everything up to before the benefits sentence. Let's extract Pay text up to before "In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, ..." We'll cut there.
Pay paragraph: "Minimum rate of $53,601.60 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. Job Duties The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.Experience: Years of relevant work experience.Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.Skills: Demonstrated proficiency in relevant skills and competencies.Geographic Location: Cost of living and market rates for the specific location.Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the
About the role
for the overview paragraph. Then Responsibilities:Responsibilities
with- items.
Then Qualifications:
Qualifications
with maybe- for required and preferred? Could separate required and preferred as subheadings? But they said only use headings from list; we could still use
for prose. We'll keep required and preferred as paragraphs. Then Pay:
Pay
withcontaining compensation details. Then Benefits:
Benefits
withdescribing benefits. We must not include duplicated lines. Ensure we capture all substantive info from overview, responsibilities, qualifications, compensation, benefits. Let's extract overview text: "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change." We'll put that in a
. Responsibilities: The bullet list under "A day in the life of a Medical Office Supervisor at Hackensack Meridian Health includes:" then subheadings Operational Support, Billing Oversight, Work Flow, plus other duties etc. We need to capture all duties. We'll create list items for each duty. Could group under subheadings but not required. We'll just list each duty as
- . Ensure we capture all. Let's list responsibilities from text: Operational Support: - Oversees team members and leads by example to ensure patients and visitors are greeted in a prompt, courteous and helpful manner. - Monitors flow of patients within the office and ensures that team members and patients are aware of delays. - Develops and enforces team member work assignments and maintains master work schedule. - Works with practice administrator in developing and implementing goals and objectives. - Oversees office operations and ensures functions are being completed. - Assists in the recruitment, development and supervision of team members. Billing Oversight: - Assists in overseeing the billing practices within the office. - Ensures that key functions are completed timely and accurately, and priorities are completed daily, including accurate data entry of demographic information, charge and payment posting, and end of day procedures. - Keeps abreast of reimbursement procedures and insurance requirements and regulations and communicates necessary information to team members. - Runs billing reports regularly including appointment reconciliation reports and keeps aware of visit data. - Assist with monthly report preparations with new patient volumes, expense variances, OT explanations, and revenue. - Ensures that collected monies are stored safely according to practice protocol. Work Flow: - Serves as a liaison between the practice administrator, the providers, and the team members. - Coordinates activities between clinical and clerical team to promote team work, and facilitate intra-office communication and problem solving. - Ensures office has adequate inventory while monitoring purchases to ensure approved vendors are utilized and orders remain within budget parameters. - Assists practice administrator with addressing facility issues through coordination of property work orders and repairs as needed. - Follow appropriate protocol for engaging vendors` services, seeks required approvals prior to engaging services, and provides timely follow up of invoice processing. - Other duties and/or projects as assigned. - Adheres to HMH Organizational competencies and standards of behavior. Physical demands (maybe part of Qualifications but appears after Responsibilities? Actually after Responsibilities there is a block: "Standing, Walking and/or continuously moving around. Kneeling stooping, crouching, crawling or working in other unusual physical positions. Climbing (including step stools and/or stairs) or balancing Stretching and/or reaching to retrieve/replace objects Pushing, pulling, lifting, and/or carrying heavy objects (20 lbs. or more) without aid of physical devices.Dexterity and eye-hand coordination to perform activities that involve holding, positioning, manipulating, typing (keyboarding or data entry), etc. Visual ability to monitor instruments and computers, distinguish characters (letters, numbers, etc.) recognize colors, observe physical characteristics, etc. Hearing ability to recognize sounds, sound patterns and/or other auditory stimuli. Physical ability to react/respond quickly in emergencies, including life threatening situations." This seems like physical requirements; could be part of Qualifications (physical demands). We'll include under Qualifications. Qualifications: Required: "High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Prior supervisory experience or minimum two years experience in a medical office, and two years progressively responsible clerical/secretarial experience involving public contact.Excellent communication skills leadership abilities, positive attitude, ability to multitask, organized and flexible.Computer skills including Microsoft Excel, Word" Preferred: "Secretarial science education or Associates degree in health or business administration, or equivalent work experience, preferred.EMR experience preferred" We also have physical demands as above. We'll format Qualifications with maybe two paragraphs: Required and Preferred, plus physical demands as a paragraph. Pay: The compensation block: "Minimum rate of $53,601.60 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. Job Duties The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.Experience: Years of relevant work experience.Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.Skills: Demonstrated proficiency in relevant skills and competencies.Geographic Location: Cost of living and market rates for the specific location.Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits." We need to keep all that. However note that the benefits sentence appears also in compensation block; we already have Benefits section separate; we might duplicate if we include that sentence in Pay. But the instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. If we remove the benefits sentence from Pay, we would be losing that detail (though we will have it in Benefits). But the sentence is part of the compensation block; we could keep it in Pay and also have Benefits section; that would duplicate the benefits sentence. Duplication is to be removed: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should avoid duplicated lines. The benefits sentence appears also in the compensation block; we should keep it only once, likely in Benefits section. So we will omit that sentence from Pay section. Thus Pay section will contain everything up to before the benefits sentence. Let's extract Pay text up to before "In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, ..." We'll cut there. Pay paragraph: "Minimum rate of $53,601.60 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. Job Duties The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.Experience: Years of relevant work experience.Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.Skills: Demonstrated proficiency in relevant skills and competencies.Geographic Location: Cost of living and market rates for the specific location.Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the
- for required and preferred? Could separate required and preferred as subheadings? But they said only use headings from list; we could still use