Supervisor Manufacturing Cell

Key Responsibilities

• Lead daily operations of the Manufacturing Cell and warranty evaluation process.
• Supervise the teardown and inspection of returned compressors and major components.
• Cookordinate investigations involving Manufacturing, Engineering, Quality, and Service teams.
• Perform and oversee root cause analysis of complex compressor failures.
• Develop detailed technical reports documenting findings, corrective actions, and product disposition.
• Communicate investigation results and recommendations to internal stakeholders and customers.
• Drive continuous improvement initiatives based on warranty trends and field performance data.
• Ensure timely completion of warranty evaluations and customer reports.
• Maintain accurate records, failure databases, and reporting metrics.
• Provide technical guidance and mentoring to technicians and analysts.
• Support corrective and preventive action processes.
• Interface with union manufacturing personnel to facilitate investigations and implement improvements.
• Participate in product quality reviews and design improvement initiatives.

Qualifications

• Required: Bachelor's degree in Engineering, Manufacturing, Industrial Technology, or equivalent experience.
• Required: 5+ years of manufacturing, quality, service, or engineering experience.
• Required: Experience with mechanical systems, compressors, refrigeration equipment, or rotating machinery.
• Required: Strong root cause analysis and problem-solving skills.
• Required: Experience leading cross-functional teams.
• Required: Excellent written and verbal communication skills.
• Required: Ability to prepare detailed technical reports and present findings to leadership and customers.
• Required: Proficiency with Microsoft Office applications.
• PREFERRED: Supervisory or team leadership experience.
• PREFERRED: Experience with warranty analysis and failure investigation.
• PREFERRED: Lean Manufacturing, Six Sigma, or quality certification.
• PREFERRED: Knowledge of compressor manufacturing and refrigeration systems.
• PREFERRED: Experience working in a union manufacturing environment.