Supervisor, Maintenance

How You’ll Make An Impact

• Supervise and mentor your team of Maintenance Technicians to achieve customer satisfaction, technical quality and productivity goals
• Coordinate demand and preventative maintenance activities to optimize network integrity and reliability
• Observe and mentor your team on safety, quality, productivity and individual growth
• Ensure timely and effective resolution of escalated line problems in compliance with company procedures
• Facilitate cross-department collaboration and communication for seamless operations and project completion
• Plan and execute small projects including FCC testing, plant relocations, preventative maintenance programs, and emergency restoration
• Maintain accurate records, manage company-issued tools and equipment, and operate company vehicles responsibly

Working Conditions

• Work indoors or outdoors in varying environments and weather conditions
• Perform tasks at different heights, near power lines, or in confined spaces
• Travel or work overtime and weekends as needed for business demands

Required Qualifications

Education

• Associate’s degree in electronics, related field or equivalent
• Industry and vendor-specific certifications and training such as NCTI, SCTE, BCT/E

Experience

• 4+ years construction or maintenance of optical and coax distribution networks or equivalent
• 1+ years supervisory experience in a technical environment or equivalent work experience preferred

Skills

• Effective communication, multitasking, supervisory, documentation and organizational skills
• Proficiency with basic software tools
• Ability to operate computer and RF/Optical test equipment
• Knowledge of network devices and appliances
• Advanced understanding of HFC distribution network
• Moderate understanding of IP networks, headend operations and customer premise network
• Familiarity with Spectrum / telecommunications products and services
• Capability to work outdoors for extended periods in all weather conditions
• Skill in using manual and powered tools, handling ladders, taking measurements and working at heights
• Ability to differentiate wire sizes and colors, make cable connections in tight spaces, and carry equipment over varied terrain

Other

• Valid driver’s license with satisfactory driving record
• Ability to drive company vehicle safely and travel to assigned territories
• This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future