🎯 Supervisor | Long Beach, CA

CORE OBJECTIVES

Operational Leadership: Supervise and direct security staff to ensure high performance and adherence to all site protocols.

Safety & Surveillance: Monitor the site continuously to maintain a safe and secure environment for employees, visitors, and assets.

Incident Command: Act as the lead during the initial stages of an incident, providing clear guidance and committing resources effectively.

Professional Development: Train and mentor security staff to ensure a "best-in-class" guard force through constant evaluation.

Customer Obsession: Ensure that security services are delivered with a focus on professionalism and the client's standards.

KEY RESPONSIBILITIES

• Security Operations & Team Leadership
• Post Inspections & Uniform Checks: Conduct regular post inspections and verify that all staff meet uniform and grooming standards.
• Oversight & Relief: Manage officer areas to prevent congregating and coordinate meal and break relief schedules to ensure constant post coverage.
• Staff Evaluation: Conduct Annual Officer Evaluations and provide ongoing "7 & 7" feedback sessions to staff.
• Radio & Tech Upkeep: Oversee Radio upkeep and ensure security laptops are current with ACME updates.
• Performance Management: Issue Corrective Actions (ROC, 1st, 2nd) and conduct daily SIM-T communications audits.
• Incident Response & Emergency Management
• Emergency Response: Respond to all emergencies and incidents per site Emergency Response Plans (ERP).
• Reporting: Review and revise Zinc reports to ensure accuracy and detail for client review.
• Call-Off Management: Manage call-offs via the dedicated landline and secure coverage for vacancies when the Site Supervisor is not working.
• Escalation: Detect, deter, and report criminal or unusual activity immediately using site-approved nomenclature.
• Site Logistics & Support
• Patrol Oversight: Manage and verify Tracktik Patrols to ensure 100% facility coverage.
• Parking Management: Review Executive Parking and manage Overnight Parking logs and compliance.
• Auditing: Perform weekly SIM-T badge access and escorting audits to maintain system integrity.
• Event Support: Provide essential support for Special Events, coordinating with the Lead Operations Manager (LOM) as required.

QUALIFICATIONS & EXPERIENCE

• Leadership & Experience
• 2–3 years of experience managing a security team; prior supervision of large-scale studio accounts preferred.
• Proven ability to lead a team in complex problem-solving and emergency response.
• Strong interpersonal, critical thinking, and time management skills.
• Excellent communication and professional writing skills for revising and auditing reports.
• Credentials & Education
• Active BSIS California Guard Card.
• High School Diploma or equivalent required; Bachelor's degree in a related field preferred.
• Completion of all mandatory training, including EHS and HAZMAT response.
• Technical & Operational Expertise
• Proficiency in security systems (CCTV, Access Control) and Tracktik patrol software.
• Understanding of Incident Command Systems (ICS) and site-specific ERPs.
• Knowledge of SIM-T, Zinc, and ACME update protocols.

ATTRIBUTES

• Strategic Leadership
• Takes ownership of shift performance and maintains high standards for officer conduct.
• Efficiently manages labor resources and relief schedules to prevent site vulnerabilities.
• Operational Excellence
• Remains calm and makes sound decisions in high-stress emergency situations.
• Exhibits meticulous attention to detail during post inspections and report reviews.
• Guiding Principles
• Upholds MSEC core values of Integrity and Service in every interaction.
• Acts as a professional liaison between site staff and management.

Career at Marksman Security LLC

• Compensation: Hourly Pay: $29.00 per hour
• Benefits: medical, vision and dental, pet insurance, paid training, competitive compensation, 401(k), career advancement opportunities, continuous learning opportunities through LMS