Supervisor Locating
About the role
UtiliQuest, LLC, a leading provider of quality underground utility damage prevention for over three decades, headquartered in Alpharetta, Georgia (just north of Atlanta) with offices in California, Indiana, Ohio, Arkansas, and the Eastern US from Florida to New York, employing over 2,500 people. Founded in 1998 as a subsidiary of Dycom Industries, a leading provider of specialty contracting services to the telecommunications and infrastructure industry. The Field Supervisor reports directly to the Operations Center Manager. In this role, the ideal candidate will manage the workflow of their employees, creating team schedules and delegating tasks; assess work performance and identify areas for improvement; ensure business goals, deadlines, and performance standards are met; set goals for technicians and ensure compliance with the company’s plans and vision.
Responsibilities
- Build and supervise a team of Damage Prevention Technicians who are driven and understand the key performance indicators and economic engines of the business.
- Promote and maintain a strong safety culture for all employees.
- Conduct daily and weekly planning meetings to ensure quality control is in place.
- Conduct audits on field personnel to ensure quality standards are being met.
- Conduct performance reviews and provide regular performance feedback and development opportunities for technicians.
- Create and maintain good working relationships with clients, excavators, regulators, employees, and the public.
- Assist Center Manager in identifying strengths and weaknesses of Damage Prevention Technicians.
- Assist Technicians with locating difficult to find utilities.
- Collaborate with the HR and Talent Acquisition Team to identify staffing needs, interview and make final hiring decisions.
- Operate company vehicles in a safe manner and maintain a professional appearance.
- Validate and approve daily personnel time reports.
- Develop, mentor and evaluate technicians and have overall responsibility for employee engagement and morale.
- Complete JSO’s (Job Safety Observations) of technicians.
- Ticket production and weekend work required, as needed.
- Completes other duties, as needed.
Requirements
- Completes and maintains all training.
- Drive safely and follow company safe driving policies.
- Maintain punctuality and attendance at all shifts and training sessions.
- Perform work in all weather conditions, during normal and after hours.
- Regular use of hands and fingers to operate specialized equipment and tools.
- Reaching overhead above the shoulders and horizontally; bending at the waist; standing and/or walking for extended periods of time.
- The employee must frequently lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, and ability to adjust focus.
- Hearing and speaking to exchange information.
- The employee shall follow all safety rules at all times.
- Will need to have the ability to work a flexible