Supervisor

About the Role

Under indirect supervision, this position is responsible for the daily maintenance operation of the site. You will manage the day-to-day operations of 3 or more employees to ensure maintenance schedules are met in an efficient, safe, and employee-oriented manner. This includes direct supervision of daily assignments, scheduling and supervising mechanics and/or technicians, and coordinating repairs and maintenance with airport and airline staff to minimize customer downtime.

Responsibilities

• Manage and perform daily system maintenance and repair of applicable operations.
• Ensure adherence to Company training programs.
• Review and monitor personnel assignments, including issuing and completing work orders.
• Coordinate and manage the daily preventive maintenance program.
• Assist with budgeting and finances at the site, if required.
• Manage parts inventory.
• Resolve technical issues and maintain daily turnover reports.
• Foster a commitment to quality work, zero defects, and continuous improvement among employees.
• Train, develop, and motivate maintenance site personnel toward achieving Company objectives.
• Conduct performance appraisals and disciplinary actions.
• Ensure compliance with Company regulations, procedures, and customer requirements.
• Maintain professionalism in appearance, manner, and communications.
• Monitor and ensure conformity with the Company’s Quality program.
• Ensure compliance with applicable OSHA, state, local, and Company safety laws and regulations.
• Coordinate safety matters with the Company Safety Officer.
• Maintain site morale and customer satisfaction.
• Perform additional duties as assigned by management.

Requirements

• High School Graduate or General Education Degree (GED) or equivalent work experience.
• 3 years’ experience in a related trade.
• Ability to read and understand basic electrical/hydraulic schematics.
• Must have own set of hand tools common to the trade.
• Ability to work a non-traditional schedule including weekends and holidays.
• Must be able to read, write, speak, and understand English.
• Must be able to obtain and maintain an Airport Security badge.
• Must have and maintain a valid driver’s license and be insurable under the Company’s insurance policy.
• Must comply with the ELS Drug and Alcohol policy.

Preferred Qualifications

• Associate’s Degree in a related field.
• Previous work experience in an Airport environment.
• Strong hydraulic/pneumatic troubleshooting experience.
• State and/or ASE certification in automotive and diesel repair or associated field.
• 5+ years’ experience directly related to applicable position (e.g., GSE, conveyor, bridge).
• 4+ years’ direct experience in a GSE Airport shop environment.
• 3+ years’ experience working in a CMMS.
• 3+ years’ experience in mentoring, guiding, and directing employees in a similar job group.
• 3+ years’ experience in leadership in a related field.
• Knowledge of general workplace safety requirements and procedures.
• Supervisory experience in an Airport environment.
• OSHA 10 or 30 Certification.

Skills

• Ability to accept responsibility and be accountable for actions.
• Strong problem-solving and decision-making skills.
• Customer-focused with the ability to balance customer needs and company procedures.
• Ability to demonstrate conduct conforming to company values and standards.
• Goal-oriented with a focus on achieving pre-determined results.
• Ability to build effective relationships with customers and co-workers.
• Organized with a systematic approach to tasks.
• Ability to work inclusively with diverse individuals regardless of race, gender, religion, or other characteristics.
• Strong interpersonal skills to collaborate with a variety of personalities.
• Ability to obtain necessary resources to complete job assignments.
• Ability to identify and correct conditions affecting employee safety.
• Credibility and truthfulness in the workplace.
• Clear and concise oral and written communication skills.
• Ability to work under pressure and meet time constraints.
• Ability to complete assigned training in a timely manner.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), email, scanning, and copying equipment.

Physical Demands

The physical demands of this position vary by day and are not based solely on a single workday.

• Stand: Occasionally
• Walk: Occasionally
• Sit: Frequently
• Handling/Fingering: Frequently
• Reach Outward: Occasionally
• Reach Above Shoulder: Occasionally
• Climb/Balance: Infrequently
• Crawl: Infrequently
• Squat or Stoop: Infrequently
• Bend or Kneel: Infrequently
• Drive: Infrequently
• Lift/Carry:
  • 10 lbs or less: Occasionally
  • 11-20 lbs: Occasionally
  • 21-50 lbs: Infrequently
  • 51+ lbs: Infrequently
• Push/Pull:
  • 10 lbs or less: Occasionally
  • 11-20 lbs: Occasionally
  • 21-50 lbs: Infrequently
  • 51+ lbs: Infrequently
• Other Physical Requirements: Vision (near, distance), hearing.

Work Environment

Varies between an office environment and all areas located on Airport property. May be exposed to dust, dirt, and noise levels below OSHA minimum requirements.