Supervisor Laboratory

Job Summary

The Supervisor, Lab is responsible for coordinating and overseeing laboratory operations, ensuring the highest standards of quality, efficiency, and regulatory compliance. This role oversees staffing, scheduling, training, quality control, supply management, and collaboration with laboratory administration, nursing, and physicians. The Supervisor also monitors financial performance, ensures adherence to regulatory requirements, and supports continuous process improvements. Additionally, this position provides technical expertise and performs laboratory testing as needed.

Supervision and Staff Management

• Supervises, trains, and oversees departmental staff.
• Schedules employees to ensure effective use of resources.
• Consults with Manager or Director on staffing issues.
• Aids in performance evaluations and goal setting.

Leadership Responsibilities

• Manages and develops laboratory staff through competency assessments, training, coaching, and performance evaluations.
• Maintains a safe and compliant work environment, promoting adherence to infection control, safety protocols, and regulatory policies.
• Drives continuous process improvement initiatives, identifying and implementing strategies to enhance laboratory efficiency, patient care, and operational outcomes.

Quality Assurance and Regulatory Compliance

• Ensures compliance with all relevant regulatory bodies.
• Participates in audits, inspections, and accreditation processes as applicable.
• Fulfills quality control practices to ensure accuracy, consistency, and safety.

Collaboration and Communication

• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Communicates effectively with leadership, team members, and stakeholders.

Essential Functions

• Daily laboratory operations, including staffing, scheduling, workflow management, and supply inventory, ensuring seamless and efficient services.
• Oversees laboratory testing processes, ensuring timely, accurate, and high-quality test results in compliance with CAP, CLIA, Joint Commission, and other regulatory standards.
• Manages quality control (QC) and proficiency testing, troubleshooting outliers, documenting corrective actions, and ensuring compliance with accreditation guidelines.
• Monitors and maintains laboratory equipment, ensuring proper functionality, preventive maintenance, and escalating issues to the Administrative Laboratory Director.
• Supports financial management efforts, monitoring supply usage, reducing waste, and selecting cost-effective reagents and materials.
• Facilitates clear and effective communication, conducting regular staff meetings, disseminating relevant information, and maintaining collaboration with clinical teams.

Qualifications

• Bachelor's Degree in Chemistry, Biology, or Physical Science.
• (Must meet applicable CLIA personnel qualification requirements for high-complexity testing).
• 1-2 years of related experience in the profession required.
• 1-2 years of previous leadership experience preferred.

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• Certified Medical Lab Scientist-ASCP or equivalent certification agency required.
• State licensure where applicable required.