Supervisor, Inventory

About the Role

The Supervisor, Inventory Control and Quality Assurance is responsible for maintaining perpetual record integrity in distribution to ensure inventory accuracy through the administration of the cycle count program and the thorough analysis and response to miscellaneous issues and receipts. The Inventory Supervisor oversees the functions performed by inventory associates and other staff, ensuring compliance with safety, security, and quality standards.

Responsibilities

• Lead and oversee a team of hourly associates and team leads responsible for Inventory Control activities while supporting problem-solving efforts across site operations.
• Coordinate workforce planning and daily staffing assignments to ensure operational priorities are effectively supported.
• Monitor key performance indicators regularly and evaluate data to identify process trends contributing to defects or performance gaps.
• Review daily cycle count results and reconcile variances between physical inventory and system records.
• Investigate discrepancies identified through directed cycle counts and ensure timely resolution of inventory differences.
• Audit daily inventory exception and error reports, implementing corrections and follow-up actions as required.
• Analyze and communicate monthly inventory variance data from WMS reporting, including monthly and year-to-date cycle count performance metrics.
• Evaluate stock adjustment transactions to ensure alignment with product structures and inventory control standards.
• Review miscellaneous inventory receipts and issues, taking appropriate corrective actions to maintain inventory accuracy.
• Support additional inventory control responsibilities, including transit reporting, shipping adjustments, and other operational tasks as assigned.
• Assist with associate engagement, employee relations, onboarding, and training initiatives.
• Conduct routine warehouse audits to verify compliance with safety, security, and quality standards while promoting an organized and efficient work environment.
• Prepare and communicate professional correspondence, corrective and preventive action documentation, operational reports, attendance follow-ups, coaching documentation, and employee evaluations with a high degree of accuracy.
• Facilitate daily startup meetings to communicate priorities, encourage team participation, support employee development, and ensure alignment with operational objectives.
• Foster a positive and productive team environment through effective communication, coaching, and motivation while ensuring adherence to company policies and procedures.
• Partner with leadership to identify labor and equipment requirements needed to meet customer expectations, while developing team leads and ensuring associates are meeting performance expectations.

Other Duties

• Perform other duties as required.
• Assist management as needed.
• Work flexible schedules, including nights and weekends, as required by the operation.
• Participate in established cross-training matrix activities to improve knowledge in multiple areas/departments and assist as a backup associate when needed.

Supervisory Responsibilities

Responsible for the inventory leads, associates, and CSR within the department. Ensures training and development for associates' knowledge of product placement and equipment usage.

Qualifications

• High school diploma or general education degree (GED) required.
• 3 years of experience working in a logistics/distribution/relevant environment.
• Ability to operate material handling equipment (MHE).

Preferred Qualifications

• 1-3 years of experience working in an inventory department.
• 1-3 years in a progressive leadership role.
• Current or prior MHE certification.

Skills

• Basic computer skills and proficiency in MS Office Applications.
• Experience with RF Scanners and WMS Functions.
• Quality-related certifications preferred.
• Bilingual English/Spanish preferred.
• Basic to intermediate mathematical skills.
• Effective communication skills.
• Strong attention to detail and accuracy.
• Ability to work independently with minimal supervision.
• Adaptability in a fast-paced work environment.

Physical Demands

• Frequently bending, stooping, kneeling, and crouching.
• Utilizing computers and telephones, including close and distance vision.
• Constantly walking and standing for up to 8 hours per day.
• Ability to lift/carry and push/pull 21-50 pounds.
• Reaching above shoulder, reaching outward, squatting, or kneeling.
• Wearing PPE when necessary and following safety standards.

Work Environment

The work environment is usually low to moderate noise level, with rare exposure to fumes, airborne particles, or toxic/caustic chemicals.

Pay

The expected base pay range for this position is $66,528.00 – $99,792.00 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location.

Location: USA - Lancaster, Midpoint Dr

Division: Solutions

Time Type: Full Time