Supervisor, Inventory and Logistics

About the role

The Inventory and Logistics Lead will oversee and support operational activities related to the inbound and outbound transport of biological specimens, collection kits, and production inventory. This role is responsible for tracking shipments from pickup through delivery, managing warehouse receiving, and ensuring strict inventory accuracy.

Responsibilities

• Carrier Coordination: Coordinate, monitor, and troubleshoot domestic and international pickup and delivery requests with FedEx, DHL, and local couriers for customers and internal sales teams.
• Cost Optimization: Analyze company and customer needs to ensure lowest-cost transportation; research shipping methods and audit carrier costs and performance.
• Specimen Tracking: Efficiently track inbound biological samples and outbound kits, utilizing proactive troubleshooting and intervention to ensure on-time delivery.
• Receiving & Storage: Oversee the receiving, processing, labeling, documenting, and storing of all incoming stock and production inventory.
• Inventroy Accuracy: Conduct regular stock counts, maintain clear inventory records, and inspect incoming stock for damages (maintaining detailed damage logs).
• Space Management: Organize and maintain the physical warehouse space for optimal efficiency; safely operate stock management tools (e.g., pallet jacks).
• System Implementation: Assist with the rollout and implementation of new inventory management software and recommend system enhancements.
• Performance Management: Assist the Department Manager with annual performance evaluations, employee feedback, and the development of individual goals and performance metrics.
• Training & SOPs: Develop and maintain training materials, tools, and Standard Operating Procedures (SOPs) to ensure smooth, compliant, and efficient workflows.
• Onboarding: Facilitate knowledge transfer and training for new team members regarding quality, new technologies, and application tools.
• Cross-Functional Support: Serve as the primary point of contact for logistics issues; support internal departments including the laboratory, sales, and maintenance teams.
• Data & Analytics: Maintain departmental metrics and assist with data management and analytical reporting requirements.
• Process Improvement: Utilize data to identify process bottlenecks, recommend operational solutions, and execute problem-resolution strategies.
• Compliance: Ensure strict adherence to regulatory bodies and local requirements through meticulous documentation and record-keeping.

Requirements

• A high school degree.
• Proficient in Microsoft Office products.
• 4 to 6 years of work experience in Logistics or Supply Chain.
• Leadership skills preferably proven with firsthand experience in leading a team and/or delivering projects.
• High level of work organization and time management skills.
• Office job with no remote features.
• Knowledge of FedEx, DHL, and UPS network and shipping services.
• International logistics experience preferred.
• Ability to develop a strong understanding of our products and services to effectively handle inbound and outbound calls.
• Knowledge of inventory and warehouse best practices.
• Proficient verbal and written communication skills.
• Team oriented with commitment to the success or the team and organizational goals.
• Able to meet tight deadlines.
• Able to multi-task and prioritize in a fast-paced environment.
• Organized individual with great attention to detail and focus on quality.
• Limited travel up to 10%.

Qualifications

• Requires a high school degree.
• Proficient in Microsoft Office products.
• 4 to 6 years of work experience in Logistics or Supply Chain.
• Leadership skills preferably proven with firsthand experience in leading a team and/or delivering projects.
• High level of work organization and time management skills.
• Office job with no remote features.
• Knowledge of FedEx, DHL, and UPS network and shipping services.
• International logistics experience preferred.
• Ability to develop a strong understanding of our products and services to effectively handle inbound and outbound calls.
• Knowledge of inventory and warehouse best practices.
• Proficient verbal and written communication skills.
• Team oriented with commitment to the success or the team and organizational goals.
• Able to meet tight deadlines.
• Able to multi-task and prioritize in a fast-paced environment.
• Organized individual with great attention to detail and focus on quality.
• Limited travel up to 10%.

Skills

• High school degree.
• Microsoft Office proficiency.
• Logistics or Supply Chain experience.
• Leadership and project management skills.
• Work organization and time management.
• Office job with no remote features.
• Knowledge of FedEx, DHL, and UPS network and shipping services.
• International logistics experience.
• Product and service understanding.
• Inventory and warehouse best practices.
• Verbal and written communication skills.
• Team orientation and commitment.
• Tight deadlines and multi-tasking.
• Attention to detail and focus on quality.
• Limited travel up to 10%.

Benefits

• Comprehensive health benefits (medical, dental, vision).
• 401(k) with company match.
• Generous paid time off and company holidays.
• Additional wellness and work-life benefits.

Pay

This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and internal equity considerations.

Schedule

This role will have occasional access to PHI both in paper and electronic form and have occasional access to various technologies to access PHI (paper and electronic) in order to perform the job.

Employees must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.

Employees must be willing to work in flexible shifts as per the business need.

Compensation & Total Rewards

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
• For More Information BBB announcement on job scams FBI Cyber Crime resource page

Our Opportunity

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

What We Offer

• Comprehensive health benefits (medical, dental, vision, life and disability plans for eligible employees and their dependents).
• 401(k) with company match.
• Generous paid time off and company holidays.
• Additional wellness and work-life benefits.
• For More Information BBB announcement on job scams FBI Cyber Crime resource page