Supervisor, Incline Base Camp
The Broadmoor · Colorado Springs, CO · 3 wk ago
Management$16/hrFull-time
About the role
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
Responsibilities
- Successfully operate espresso machine and prepare espresso-based drinks.
- Successfully operate blender to prepare fruit smoothie drinks.
- Abide by standards set in place by the El Paso Health Department.
- Shift responsibilities of closing or opening at each day.
- Responsible for smooth operation of sales floor.
- Maintain adequate merchandise levels within company guidelines.
- Evaluate space allocations for retail items.
- Assign duties to workers and schedule break periods.
- Train workers in store policies, department procedures, and job duties.
- Keep inventory of supplies and equipment.
- Record delivery of merchandise compares records with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
- Inspect merchandise to ensure it is correctly priced and displayed.
- Recommend additions to our selection of merchandise to be sold in department.
- Listen to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.
- Aid sales workers in completing difficult sales.
- Sell merchandise.
- Audit cash receipts as per company policy.
- Plan store layout with retail manager and general manager.
Requirements
- Previous Management experience with including engaging guests, responding to concerns, executing product exchanges/returns/refunds/non-standard discounts/employee sales a plus.
- Ability to work in a fast-paced environment where project priorities, task deadlines, and assignments can change quickly and with little notice.
- A self-starter who can work with minimal supervision while working within the guidelines set by their supervisors.
- Valid Driver’s License required as this position may occasionally be required to transport guests, employees and/or inventory on or off site.
- Occasional heavy lifting (up to 50 lbs).
- Work environment that may be indoors and outdoors at times.
- Enthusiastic, friendly, and energetic team member who works well with others.
- Strong interpersonal communication skills.
Qualifications
- Reasonable accommodations will be made for individuals with disabilities.
Skills
- Customer Service
- Inventory Management
- Leadership
- Product Knowledge
- Time Management
Benefits
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
- Health & Dental Insurance
- 401(k)
- Local Discounts
Pay
$16.00/hr.
Schedule
Not specified.