Supervisor, Imaging Service

UPMC Western Maryland is seeking a full-time Supervisor to support and lead our Diagnostic Radiology team. This role ensures the efficient operations of the department, promotes effective workflow and staffing, and facilitates communication between staff and leadership.

About the role

The Supervisor provides daily operational and supervisory support for the department while maintaining an active clinical presence. As a key leader for a team of approximately 15 employees, you will support staff development, scheduling, and ongoing quality and accreditation initiatives. Ideal candidates will have excellent customer service skills, a passion for problem-solving, and strong communication with a collaborative mindset.

Schedule

This full-time position works 40 hours per week, primarily daylight shifts with varying start times between 5:30 a.m. to 9:30 a.m. Occasional off-shift, weekend, or holiday coverage may be needed to support staffing and departmental needs. Weekend and holiday coverage is expected only when necessary to maintain patient care operations. The Supervisor will also participate in a weekly administrative call rotation.

Responsibilities

• Assists in the development, revision, and implementation of department policies, procedures, and QA initiatives.
• Communicates and enforces policies and procedures to staff.
• Monitors employee compliance with safety standards and ensures standards are enforced.
• Ensures efficient workflow, delegation of responsibilities, efficient staffing levels, and timely communication to both staff and other members of management.
• Maintains records and reports for each staff member to ensure performance is met and has crucial conversations with staff when needed.
• Participates in the budgeting process and strives to maintain costs and meet the budget of supplies and clinical staffing operations.
• Engages in staff recognition and staff empowerment while maintaining a focus on the patient experience.
• Remains current regarding developments in the field of radiology and attends training sessions to maintain knowledge as necessary.
• Ensures that all quality control tests and procedures are conducted and documented and that performance of all equipment is accurate within established parameters to meet regulatory requirements.
• Ensures repairs are addressed in a timely manner.
• Ensures staff are properly oriented and performs annual performance evaluations of staff.
• Provides input to staff interviews and makes hiring decisions.

Requirements

• Associate's degree in radiologic technology preferred.
• 4 years of imaging experience required.
• Previous supervisory experience is preferred.
• Effective analytical ability and interpersonal skills.

Qualifications

• Graduate from an ARRT, ARDMS, or NMTCB Accredited School.
• CPR or BLS certification required.