Supervisor I

Responsibilities

• Some of the most important characteristics of a Lewis Services Supervisor I is a desire to learn, an ability to adapt, and a commitment to engage in safe, constructive interactions with the public and lead staff with support.
• Accountable for advancing a culture of safety and excellence while providing quality and value to our customers and clients.
• Accountable for the operational results of General Foremen reporting to you and their crews.
• Schedule weekly crew visits with General Foreman, developing them in project management, safety leadership, reviewing underperforming jobs to develop and action plan, etc.
• Implement the Corporate Safety Program within your GF workgroups (training sessions, tailgate meetings, award programs, etc.) and hold your GFs accountable for its success.
• Work with General Foremen and Corporate Safety investigating and settling accident claims quickly, efficiently, and responsibly.
• Able to use the job costing reports to identify operation issues (efficiency, planning, etc.), cost control issues, and trends to improve the business.

Qualifications

• Minimum of 3 years of experience as a General Foremen or related experience.
• Have a safety champion attitude.
• Must have a valid drivers license.
• Strong verbal and written communication skills.
• Capable of reviewing and preparing estimates for fixed price lump-sum bids.
• Basic and practical technology knowledge including E-mail, Microsoft Office, and Smartphones.
• Able and willing to travel via ground or air transportation. Emergencies may require extended out-of-town stay.
• If required by territory: Must have ISA Certified Arborist and/or ISA Utility Specialist Certification and/or ISA Certified Tree Worker after one year of employment with support of the company.
• Bilingual (Spanish) would be a plus.
• Prior customer service experience.
• Able and willing to learn new programs.
• QA/QC assessment experience.
• Demonstrated leadership and project management skills.
• Tech-savvy, proficient with standard office equipment i.e., computers, phones, scanner, fax, and copier.
• Proficient with Microsoft Office programs including Microsoft Excel, Microsoft Word, Microsoft PowerPoint.
• Detail-oriented and investigative skills.
• Possess effective written and verbal communication skills.
• Excellent organizational skills.
• Work independently with minimal supervision.
• Accurately interpret and analyze documents.
• Effectively engage and interact with operations.
• Ability to embrace change and focus on process improvements.
• Soft Skills: Strong analytical and problem-solving abilities. Effective communication and training skills (both written and verbal). Ability to manage multiple projects and meet deadlines. Interpersonal and collaboration skills for cross-functional teamwork. Agile and adaptable to fast-paced environments with moderate to high levels of stress.

Physical Demands

• Ability To Lift 25 lbs. to shoulder height or higher
• Push or pull up to 25 lbs.
• Walk or hike up to one mile on uneven terrain
• Stoop, kneel, crouch, crawl, climb stairs
• Continuous – Outdoor/Office work
• Occasionally – Noise Levels
• Frequently – Extreme Temperatures
• Rarely – Contact with hazardous materials or air quality issues
• Never – Confined Spaces