Supervisor, Health Information Management

Position Summary

Responsible for the daily supervision of the Health Information Management department. Develops and maintains good working relationships with physicians, clinical and business staff. Monitors the following on a daily basis to ensure facilities’ goals are met and to prevent delays that affect financial performance: a.) days in accounts receivable for lack of diagnosis and b.) unbilled accounts due to a lack of diagnosis. Monitors to ensure transcription, coding, release of information, and HIM clerical activities are carried out appropriately. Monitors case mix for accuracy and trending information. Coordinates and assures compliance with professional coding application and data collection. Facilitates and coordinates education of HIM staff in the areas of coding, documentation, case mix, and denials. Ensures that auditing and monitoring in accordance with the Covenant Health Coding Compliance Plan is performed. Works with facility leadership to achieve departmental and system goals and objectives. Effectively communicates with the physicians, clinicians, and support staff concerning HIM issues.

Responsibilities

• Performs supervisory activities for HIM employees including making recommendations about hiring, disciplinary action, payroll/scheduling, and annual performance evaluations and conferences.
• Oversees the daily operations as it relates to medical records, coding, transcription, physician record completion/suspension process, etc.
• Maintains established departmental and system policies and procedures and implements new policies and procedures as needed.
• Provides input into the development of the annual departmental goals and objectives.
• Maintains departmental quality and productivity standards and makes necessary adjustments to ensure established goals are met, including areas of unbilled accounts, transcription and delinquent records, and the physician suspension process.
• Serves as central contact and liaison for the dictation and transcription systems utilized by the HIM department.
• Ensures physician dictation numbers are properly activated in the dictation and transcription systems.
• Trains physicians on use of dictation/transcription system.
• Serves as committee member on various committees.
• Conducts periodic assessments of staff compliance with privacy policies and procedures, and makes leadership aware of known or potential problems that must be addressed.
• Attends meetings as required.
• Participates on and/or leads teams and/or committees as required.
• Records and distributes meeting minutes as required.
• Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.

Qualifications

• Minimum Education: RHIT preferred; will accept any combination of formal education and/or possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED with appropriate, relevant work experience.
• Preference may be given to individuals possessing an Associate’s degree or higher in a healthcare associated field from an accredited college or university.
• Relevant work with health systems either in acute care or outpatient settings.
• Effective interpersonal skills in order to interact effectively with all levels of personnel.
• Organization and prioritization skills.
• Effective written and verbal communications skills.
• Analytical skills.
• Proficient computer skills.
• Licensure Requirement: Preference given to the following: Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS), or Associate of Health Sciences.