*Supervisor Hammes Notre Dame Bookstore (Part-time)

Responsibilities

• Coach and model exceptional customer service.
• Train and oversee the daily work activity of team members.
• Provide daily support, direction, and guidance to customers and team members.
• Resolve customer issues and complaints.
• Escalate problems to the management team when necessary.
• Aid in the daily operation of the store.
• Assist with assigning work and providing focused direction to team members.
• Process sales transactions involving cash, credit, or financial aid payments.
• Part-time positions require availability to work on a weekly basis year round.
• Perform routine housekeeping tasks such as dusting, mopping, window cleaning, vacuuming, and trash removal.

Qualifications

• 2+ years’ experience in a retail setting preferred.
• Candidates must be a minimum of 18 years of age to be considered for employment.
• A high school diploma/GED is preferred.
• Outstanding customer service skills are required.
• Excellent customer service and communication skills are needed.
• Strong interpersonal, communication, and problem-solving skills are required.
• Ability to work a flexible schedule including evenings, weekends, and holidays.